Muskan Yadav
Indore
Summary
Dynamic professional with extensive experience at BYJU'S, excelling in strategic planning and team leadership. Proven track record in business development, enhancing client relationships, and optimizing processes. Adept at conflict resolution and utilizing CRM tools to drive performance, consistently achieving sales targets and fostering business transformation.
Overview
4
4
years of professional experience
Work History
Lead Relationship Manager
Solar Square
Indore
07.2024 - Current
- Managed full proposal process, identifying customer needs and developing win themes.
- Evaluated competitive landscape to identify market trends.
- Utilized organizational skills to enhance database management.
- Developed strong client relationships through regular follow-up and communication.
- Coordinated client onboarding processes to ensure seamless transitions.
- Managed client inquiries and resolved issues promptly and effectively.
Team Lead
BYJU'S
Banglore
06.2023 - 11.2023
- Train and manage a team of salespeople.
- Generate MIS reports on incoming leads, revenue generated and performance of each sales associate in the team; capture all relevant data points in the process.
- Forecast sales targets and target achievement by the team.
- Submit weekly progress reports and ensure data is accurate.
Business Development Executive
BYJU'S
Banglore
04.2022 - 06.2023
- Own the entire proposal process: identify customer's needs, develop win themes, and produce complete proposals
- Assess the competitive landscape and track key market trends and developments
- Maintain the database using your organizational skills to streamline processes and clean up the data
Business Development Trainee
BYJU'S
02.2022 - 04.2022
- As a Trainee at Byjus, My primary task is to connect with students and parents all over the country over the phone call
- Conducting video sessions with children and parents and giving them every knowledge of GATE EXAM PREP and generating revenue for the company.
Education
Bachelor of Engineering - BE - Electronics and Telecommunication
Shri Govindaram Seksaria Institue of Technology and Science
Indore01.2021
12th - PCM
Kendriya Vidyalaya
05.2017
Skills
- Strategic Planning & Execution
- Team Leadership & Performance Management
- P&L and Budget Oversight
- Process Optimization (Lean/Six Sigma Mindset)
- Stakeholder & Client Management
- Business Transformation
- Conflict resolution and negotiation
- CRM / Microsoft Office Suite Excel Power User
Languages
English, Full Professional Proficiency
Accomplishments
- Recognized with SINGHASAN for excellence in delivering highest revenue and team performance.
Timeline
Lead Relationship Manager
Solar Square
07.2024 - Current
Team Lead
BYJU'S
06.2023 - 11.2023
Business Development Executive
BYJU'S
04.2022 - 06.2023
Business Development Trainee
BYJU'S
02.2022 - 04.2022
Bachelor of Engineering - BE - Electronics and Telecommunication
Shri Govindaram Seksaria Institue of Technology and Science
12th - PCM
Kendriya Vidyalaya
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