MUSKAN RAHELA S

Project1: - ACoE
The Automation center of excellence team helps in analyzing the untouched point in the existing
automation framework utilized by the various team and providing a POC for them. Also suggesting the
standardized framework for the team.
Responsibilities:
⮚ Managing and leading the team members efficiently
⮚ Understanding of projects in BMO, picking a specific project
⮚ Identifying the untouched points in the selected projects
⮚ Providing the Automation POC to the Automation framework
⮚ Demo providing to the client and the specific team, thereby trying to achieve 100% Automation to
the identified projects.
Project 2: - Payment Operations Data repository Report and Extracts Automation
PODR is repository which stores payments received from up streams application. Automation framework
created for PDF/ Extract vs DB validation for Payment processed for corresponding report/Extract.
Framework utilized for automation is Cucumber framework.
Responsibilities:
⮚ Managing and leading the team in automating different products for PODR
⮚ Providing timeline for completing the reports with available resources
⮚ Supporting and Providing Training to co-workers to utilize the Automation framework
⮚ Delivering the project on time in the given estimated timelines

Project 3: - Payment Storage Hub
PSH process and stores Transactions processed from Upstream and Downstream Application. Framework
utilized for automation is Cucumber framework.
Responsibilities:
⮚ Managing and leading the team in automating different modules in PSH
⮚ Providing timeline for completing the reports with available resources
⮚ Supporting and Providing Training to co-workers to utilize the Automation framework
⮚ Delivering the project on time in the given estimated timelines

Project1: One Message - This Application is a downstream application helps in sending Email and SMS to
customer for the various Verizon service utilized such as Monthly bill payment, Data usage alerts and so
on. Comparison of Data loaded in Pre-prod database and Prod database in all release.
Project2: CCES- One Message Migration: CCES is a legacy application used to send SMS to customer
based on various criteria. In order to maintain single downstream application to communicate to the
customer. All the data and appropriate flows from CCES Database is migrated to One message Database
in Phases
Responsibilities :
⮚ Managing and leading the team of 6 members efficiently in multiple projects
⮚ Worked in a highly dynamic AGILE environment and participated in scrum /sprint meetings
Assisted Manager by providing automation strategies.
⮚ Review User stories (product backlog), derive tasks, provide estimates, deliver test artifacts and
participate in daily scrum calls
⮚ Actively participate in retrospective meetings to measure the success of the iteration based on
completed user stories.
⮚ Develop/Own test plan & test strategy for every release.
⮚ Extensively automated regression and functional test suites by developing over 300+ test cases, 6
test suites using Selenium with Java, UFT with VB script
⮚ Developed keyword driven framework to retrieve test actions, test data from Excel files and SQL
Databases.
⮚ Used complex SQL Queries to validate DB changes and to generate critical test data.
⮚ Generate XMLs for validating interfacing applications to ensure system behavior is intact.
⮚ Performed API Test Automation using SOAP UI
⮚ Perform E2E testing ensuring functionality and integrity of the application is intact. Engage with
multiple application teams to conduct E2E testing.
⮚ Continuous integration with tool such as Jenkins enabling automation scripts to be triggered for
every build
⮚ Support DevOps to deliver enhancements to market quickly
⮚ Facilitate Automation for Mobile testing on iOS and android devices
⮚ Preparation of weekly and monthly status reports on Automation
⮚ Prepared & presented to senior management (onshore/offshore) show casing the benefits of the
developed automation framework and the features supported by the framework.

Project1: ITFA The Business Services provides a diverse range of high quality services to the customerfacing
operations ranging from equity research, derivatives, securities processing and much more. ITFA
deals with Multifond and Cricket to provide Latest NAV Details for Fund Accounting.
Responsibilities:
⮚ Expertise in Test Planning, Test estimation, Test Coordination, Approach & defect management
⮚ Business approach – Use case design, Test execution, verification with business structure and outputs
⮚ Exposure in various testing tools like SQL, QC, UNIX.
⮚ Readiness reports, status reports and communication with stake holders and development vendors
⮚ Defect management, documentation and communication with stake holders

Project1: Access Direct, formerly known as Global Gateway Open Link (GGOL), is a banking application
that is designed to process large volume of payment/collection instructions and mutli-bank reporting
information by direct electronic communication. Access process both SEPA and Non- SEPA payments.
SEPA - or the Single Euro Payment Area - is an important initiative that has simplified transactions across
the Euro zone (those countries that have adopted the Euro as their currency). SEPA allows businesses to
make and receive Euro payments. Main aim of SEPA is to continually improve the efficiency of crossborder
payments.
Project2: ADCE deals with migration of customer information. It involved with different payment type
and applications to check if the payment is processing successfully after the migration was done.
Applications used were CUA, NUA, SCORE, and Access Online and so on. Both SEPA and Non SEPA were
the major focus in this project.
Responsibilities:
⮚ Automation of regression scenarios from Customer Management area and create complex
automated test scenarios using QTP (Scripting language: VBscript)
⮚ Creation of STVA (Stock Taking and Variance Analysis)
⮚ Review of test scripts and preparation of test setup including application access.
⮚ Execution of UAT test cases and reporting test results.
⮚ Involved in Uploading and Mapping the requirements with test cases in Quality Center.
⮚ Ensure defects are properly raised, assigned, prioritized and updated in Quality Center
⮚ UAT Expertise in Test Planning, Test estimation, Test Coordination, Approach & defect
management
⮚ Sanity Testing of the UAT build, segregation of CR details, work load definition
⮚ Business approach – Use case design, Test execution, verification with business structure and outputs and task allocation

Project1: Pegarules – First charge back, Client: Citibank, South Dakota, US - A new system that is being implemented for Citibank, US. This is for First Chargeback Disputes Processing System stores card member
transactions and disputes related to various card associations such as Master, Visa and AMEX. It is used to
process billing, payment and disputes, generate letters, providing inventory management and a dispute
prioritization workflow.
Project2: Pegarules – Re-presentment, Good faith, Pre-Arbitration -A new system that is being implemented for Citibank, US. This is for Second Chargeback Disputes Processing System stores card
member transactions and disputes for feeds to various card associations such as Master, Visa and AMEX.
It is used to process billing, payment and disputes, generate letters, providing inventory management and
a dispute prioritization workflow.
Project 3: SAWGRASS- Sawgrass is call handling and dispute processing system. This system is used by
the Telephonic representatives. This System resembles the same as PEGARULES but the interface used is
Chording. Sawgrass is a fat server based system and it can be accessed by a link.
Responsibilities:
⮚ Examine the current Processing system and customer support system
⮚ Review all charge back cycles requirements, recommend solutions during work assignment.
⮚ Technical review of the existing system, including a review of data sources, processes and enduser
access tools and applications.
⮚ Sole responsible for high Priority UAT Issues and review test scripts.
⮚ Co-ordination between Client and team in testing related activities.
⮚ Automation of test cases using QTP
⮚ Good knowledge in fixing up the critical issues.
⮚ Testing the functionality of the system through validation of various flowchart paths.
⮚ Testing the timeframe, various process of charge back like re presentment, arbitration and prearbitration
etc.,