Muskan Singhal
Gurugram
Summary
Resourceful Database Administrator with a track record of enhancing system stability and security at Bank of America. Expert in database management, troubleshooting and recovery, achieving high customer satisfaction and minimizing downtime. Knowledgeable in managing Data Center Operations along with administering Windows servers. Proactively excited to work for challenging and success-oriented opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Database Administrator
Bank Of America
06.2021 - 05.2024
- Streamlined backup and recovery processes for more than 50 DB servers, enhancing overall system stability and availability using SQL server integration services and SQL server reporting services.
- Ensured database security with implementation of controlled user profiles and role-based access along with regular vulnerability assessments and remediation.
- Ensured high availability of mission-critical systems through successful implementation of SQL Server Always On Availability Groups.
- Maintained high levels of customer satisfaction by consistently meeting SLAs for database performance and availability.
- Provided timely resolution of critical production issues for more than 30 application teams, minimizing downtime and avoiding potential revenue loss.
- Oversaw data center migrations, ensuring seamless transitions with minimal disruption to operations or services including installation of new hardware devices (like Dell R640/R740 servers and Data Domain), ensuring seamless integration into existing infrastructure.
- Assisted in migration of legacy servers to Splunk platform for streamlined monitoring and analytics capabilities.
- Increased stakeholder satisfaction with patch and change implementation through thorough documentation and timely follow-up on all issues.
- Recipient of Women Achiever Award for financial year 2022-2023.
Programmer Analyst Trainee
Cognizant Technology Solutions
01.2021 - 05.2021
- Successfully met training and project deadlines in 6 weeks under pressure by utilizing effective time management strategies and efficient coding techniques using C#, JavaScript and Entity Framework.
- Contributed to positive team culture by actively participating in group meetings, sharing insights, and providing constructive feedback on peers'' work.
Education
B. Tech - Information Technology
SRM Institute of Science And Technology
Chennai, India06.2021
CBSE -
Rotary Public School
Gurugram06.2017
Skills
- SQL Programming
- SQL Database Management
- SQL Server Reporting Services
- Incident Management
- Remote Desktop Services
- Data Center Design
- Teamwork and Collaboration
- Continuous Development
- Decision-making capabilities
- Complex Problem-Solving
Certification
- Database Administration Fundamentals, Microsoft
- Technical Support Fundamentals, Google
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
French
Elementary (A2)
Timeline
Database Administrator
Bank Of America
06.2021 - 05.2024
Programmer Analyst Trainee
Cognizant Technology Solutions
01.2021 - 05.2021
B. Tech - Information Technology
SRM Institute of Science And Technology
CBSE -
Rotary Public School
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