Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muthamizhan Kannan

Rasipuram,Namakkal(DT)

Summary

Reliable and customer-focused shopkeeper with over Ten years of experience managing daily retail operations, maintaining stock levels, and providing excellent customer service. Known for strong organizational skills, handling cash accurately, and maintaining a clean, welcoming shop environment. Seeking to contribute to a dynamic retail team in a fast-paced setting.

Overview

12
12
years of professional experience

Work History

Shopkeeper

Rk Agency Departmental Stores
01.2020 - 04.2025
  • Oversee day-to-day running of the store.
  • Driving sales targets and will explore sales opportunities.
  • Analyzing the daily, weekly & monthly sales targets and being responsible for the new sales figure.
  • Responsible for customer service and supporting the customer service staff during the problems faced.
  • Recruit new employees and train them according to their job role.
  • Ensure that sufficient inventory is available at the store.
  • Take responsibility for the security and safety of the products at the store.
  • Prepare reports about daily sales and manage the profit and loss.
  • Operated POS systems and handled cash, card, and contactless transactions
  • Trained and supervised two part-time staff members (if applicable)

Shopkeeper

JaiSuryas Departmental Stores
08.2015 - 12.2019
  • Ensuring a high and consistent standard of customer service by resolving customer complaints and concerns in a timely manner.
  • Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions.
  • Coordinating, monitoring and reporting on daily operations.
  • Assisting with the development of new sales and recruitment strategies.
  • Ensuring that store policies and procedures are followed.
  • Maintaining a clean, organized and aesthetically pleasing store front.
  • Taking over responsibility for the store if the Manager is absent.
  • Passing on managerial communications to other members of staff and ensuring that these are implemented.

Shopkeeper

Anice Retail Stores
06.2013 - 07.2015
  • Oversee the other employees in store (cashiers, sales people, etc.)
  • Manage the finances and help in preparing the yearly-budget.
  • Keep track of the supply and availability of stocks.
  • Monitoring the shelf stocks, product display and ambience of the store.
  • Implementing measures to avoid stock damages, wastage and theft.
  • Addressing complaints and requests from customers.
  • Motivate the employees to achieve the targets.
  • Provide training to new employees.
  • Schedule the shift timings for employees.

Education

Thiagarajar Polytechnic College
Salem, India

Government Higher Secondary School
Rasipuram, India

Skills

  • Customer Service & Sales
  • Cash Handling & POS Operation
  • Inventory Management
  • Stock Ordering & Merchandising
  • Health & Safety Compliance
  • Time Management
  • Problem Solving / Conflict Resolution
  • Interpersonal Skills
  • Friendly and Positive Attitude
  • Store Maintenance & Brand Representation
  • Work Planning and Prioritization
  • Team Supervision / Staff Supervision
  • Marketing and Retail Sales

Languages

Tamil
English

Timeline

Shopkeeper

Rk Agency Departmental Stores
01.2020 - 04.2025

Shopkeeper

JaiSuryas Departmental Stores
08.2015 - 12.2019

Shopkeeper

Anice Retail Stores
06.2013 - 07.2015

Thiagarajar Polytechnic College

Government Higher Secondary School
Muthamizhan Kannan