Mutharasan Lingaraj
Chennai
Summary
Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction. Talented professional with experience handling needs of several customers per day in busy environments. Knowledgeable about company offerings and skilled at promoting offerings while meeting diverse needs, building loyalty and driving revenue growth. Positive and upbeat professional bringing service-oriented mindset, strong people skills and dedication to exceeding business targets.
Overview
1
1
year of professional experience
Work History
Customer Relationship Officer
Kickass Adventures Private Limited
Chenai
01.2024 - Current
- Developed and implemented customer service policies and procedures to ensure high quality customer experience.
- Responded promptly to all incoming calls, emails, letters, or other communications from customers.
- Maintained detailed records of customer interactions, transactions, comments and complaints.
Education
Bachelor of Science - Computer Science
Sathayabama Institute of Science & Technology
Chennai05-2024
Skills
- Customer service
- Conflict resolution
- Record management
- Customer relationship management
- Critical thinking
- MS office
- Analytical and critical thinking
- Organizational skills
- Task prioritization
- Software installation
- Technical troubleshooting
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Customer Relationship Officer
Kickass Adventures Private Limited
01.2024 - Current
Bachelor of Science - Computer Science
Sathayabama Institute of Science & Technology
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