Constantly striving to be better than what I was yesterday by putting myself first and making the best of what is available. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hi, I’m
Muthazhagan Govindan
Zonal Coordinator
Chennai
Summary
Overview
11
years of professional experience
1
Certification
13
years of post-secondary education
Work History
Ajuba Solutions
Accounts Executive
01.2014 - 12.2015
Job overview
- Successfully managed and resolved a high volume of insurance claims within tight deadlines.
- Developed strong communication and problem-solving skills through regular interactions with healthcare providers and insurance companies.
- Contributed to the overall success of the team by consistently meeting or exceeding performance targets.
VYVO India PVT LTD
Senior Support Executive
01.2016 - 02.2020
Job overview
- Established strong relationships with the parent company in Italy through consistent communication, timely updates, and expert guidance on product usage.
- Streamlined support processes by implementing efficient ticketing systems and workflow management tools.
- Served as a subject matter expert during sales presentations, demonstrating product capabilities and addressing prospective client questions effectively.
- Enhanced customer satisfaction with timely resolution of complex technical issues through effective troubleshooting techniques.
- Reduced response times for high-priority cases with the creation and implementation of an advanced triage system.
Inline Pvt Ltd
RCU Agent
10.2020 - 01.2021
Job overview
- Spearheaded on-site verifications of loan applicants' addresses and work locations, ensuring accuracy and thorough documentation.
- Traveled extensively on two-wheeler to conduct physical verifications, demonstrating commitment to detail and efficiency.
- Conducted document samplings at private finance companies, maintaining meticulous records and ensuring compliance with regulatory standards.
Isha Outreach
Zonal Coordinator
01.2021 - Current
Job overview
- Ensured compliance with company policies, industry regulations, and government requirements throughout all zonal operations.
- Organized events geared toward team building and fostering camaraderie among employees across different departments.
- Boosted employee morale through the implementation of recognition programs and opportunities for professional development.
- Contributed valuable input during strategy meetings aimed at refining long-term plans based on present conditions or projected changes.
Education
Madha Engineering CollegeChennai, India
B.Tech from Biotechnology
04.2011 - 11.2020
University Overview
Researched medicinal plants and their applications in treating cancerous cells.
St.Joseph's Anglo Indian Boys Higher Secondary Chennai, India
SSLC & Higher Secondary
05.2006 - 04.2009
University Overview
Skills
Team Management
Websites
Languages
English
Tamil
Software
Google Sheets
MS Office
3Ds Max
Auto Cad
Photoshop
Certification
Building Interactive Dashboards
Interests
Save Soil
Conscious Planet
Timeline
Building Interactive Dashboards
03-2023
Zonal Coordinator
Isha Outreach
01.2021 - Current
RCU Agent
Inline Pvt Ltd
10.2020 - 01.2021
Senior Support Executive
VYVO India PVT LTD
01.2016 - 02.2020
Accounts Executive
Ajuba Solutions
01.2014 - 12.2015
Madha Engineering College
B.Tech from Biotechnology
04.2011 - 11.2020
St.Joseph's Anglo Indian Boys Higher Secondary
SSLC & Higher Secondary
05.2006 - 04.2009
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