Jira
Muthukumar Nadar
Solution Architect | Engineering Leadership
Mumbai,MH
Summary
Result-driven digital technology professional with a proven track record of delivering innovative solutions across diverse industries. Specialized in system modernization and enhancing customer experiences. Passionate about leveraging technology to drive business growth and boost user satisfaction. Notable achievements include a 100% increase in application performance and a 55+ improvement in Net Promoter Score (NPS). An enthusiastic and prolific technology leader committed to sparking innovation and achieving excellence. Expertise in stakeholder management, solution architecture, and building effective teamwork. Actively seeking opportunities to work on digital transformation projects and lead teams to make a meaningful impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Solution Architect
Aditya Birla Health Insurance Company
05.2021 - Current
- Contribution to an increase in Net Promoter Score (NPS) by 55+ points.
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients with proven 100% improvement.
- Conducted research to evaluate systems design and process efficiency.
- Worked with stakeholders and multiple app managers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Worked closely with product teams to define and prioritize partner feature requests
Engineering Manager
Meru Mobility Tech Pvt. Ltd.
09.2018 - 05.2021
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
- Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
- Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.
- Implemented quality control measures to reduce errors, resulting in increased customer satisfaction and repeat business.
Assistant Engineering Manager
BookMyShow
08.2015 - 09.2018
- Developed wallet Payment services for entire BookMyShow, which processes approximately 10 million INR on a normal day and approximately 50 million INR on the peak day.
- Developed virtual payment gateway which is used by vendors who sell vouchers for Bookmyshow.
- Developed innovative solutions for complex engineering problems, optimizing system performance and reliability.
- Maintained compliance with industry standards and regulations, ensuring quality and safety throughout all aspects of engineering operations.
Team Lead
Powerweave Software Services Pvt. Ltd.
01.2013 - 07.2015
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
Education
Bachelor of Science - Information Technology
AP College
Mumbai, India 04.2001 -
Skills
Requirements Gathering
Software
Certification
Leadership Infosec
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
HybridRemoteImportant To Me
Company CultureWork-life balanceHealthcare benefitsFlexible work hoursPersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Leadership Infosec
12-2023
Solution Architect
Aditya Birla Health Insurance Company
05.2021 - Current
Engineering Manager
Meru Mobility Tech Pvt. Ltd.
09.2018 - 05.2021
Assistant Engineering Manager
BookMyShow
08.2015 - 09.2018
Team Lead
Powerweave Software Services Pvt. Ltd.
01.2013 - 07.2015
Bachelor of Science - Information Technology
AP College
04.2001 -
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