Muthukumarasamy V

Role and responsibilities

• Defining and monitoring the quality KPI in Telco Cloud & SRN Tribe
• Driving the Green Belts projects and continuous improvement projects in TC &SRN
• Analyzing and discussing about Quality KPIs in LT meeting with squads
• Reporting Quality KPI to COSI L3 Level
• Analyzing RCA and taking preventive steps.
• Acting as SPOC for TCB level ISMS internal and external audits
• Part of Capex Board from SRN Bangalore to make effective use of NON- SUT requirement of DUs from SRN.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with strong sense of personal responsibility.

Worked as specialist for the IMS and SDM product team which involved

• Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
• Trained junior members regarding network operation and troubleshooting of IMS and SDM elements.
• Project coordination with various Business Lines for their testing and developments which includes project evaluation, execution, monitoring progress and closing of activities done.
• Complete responsibility for IMS, SDM in SRN (Share Reference Network).
• Ensure all elements are updated with latest software and also plan for regular maintenance breaks.
• Planning and ordering of hardware for ramping up SRN lab network.
• Supporting end to end testing and verification for various requirements from different Business Lines
• Regular monitoring of team members performance.
• Daily allocation of assignment of tasks and project follow up.
• Coaching and mentoring team of engineers to deliver on time.
• Working knowledge of Linux.
• Provided educational expertise and mentoring to junior team members.
• Investigated system issues and implemented resolutions to reduce downtime.

Worked as JTO in Cellular Mobile Telephone System unit as Operation and maintenance engineer

Technical maintenance and operation of Core Mobile Switch. Effective traffic monitoring and taking necessary action to ease congestion on routes. Reporting management about performance of core network.