Officer-Branch Banking
Ujjivan Small Finance Bank
12.2023 - Current
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Worked as aadhar office and cross selling
- Explaining banking investment plans and their products.
- Conversation with residents coming for Aadhaar Enrollment/ Update through appointments and walk-ins.
- Obtention of KYC documents,Help residents in Filling up of form.
- Capture photo, iris, biometric etc.
- Uploading and Syncing of software with UIDAI servers
- Maintaining of transaction details and reporting
- Increased employee satisfaction with constructive performance evaluations and targeted feedback.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Addressed public questions, complaints and requests and provided necessary assistance.
