Summary
Overview
Work History
Education
Skills
Timeline
Generic

MuthuSaranya Santha Kumar

Madurai

Summary

Results-driven Service Technician skilled in training teams and resolving technical challenges. Expertise in diagnosing issues and implementing solutions that enhance performance and customer satisfaction. Strong customer service, multitasking, and time management skills support effective operations. Committed to delivering positive experiences and eager to leverage organizational abilities in a dynamic environment.

Overview

6
6
years of professional experience

Work History

service technician

kumaresh indushtrial electronics
madurai
01.2016 - 09.2021
  • Trained new technicians on safe equipment usage, enhancing overall team safety and compliance.
  • Collaborated with team members to promptly resolve technical challenges, ensuring minimal downtime for clients.
  • Provided training on equipment usage and safety protocols for new technicians.
  • Documented service reports detailing repairs and maintenance performed on-site, providing valuable insights for future service improvements.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.
  • Installed new components or replaced defective parts to restore functionality.

Education

Bachelor of Engineering - EEE

A.A.S.S Girls Higher Secondary School
Thiruparankundram, Madurai
11-2015

Skills

  • Diagnostic testing
  • Testing and analysis
  • Preventive maintenance
  • Equipment maintenance
  • Service documentation
  • Time management
  • Team collaboration

Timeline

service technician

kumaresh indushtrial electronics
01.2016 - 09.2021

Bachelor of Engineering - EEE

A.A.S.S Girls Higher Secondary School
MuthuSaranya Santha Kumar