MUTHUSWAMY P
TUTICORIN
Summary
Dynamic Sales and Marketing Associate with broad experience of 3.4 years in developing innovative marketing strategies, driving sales growth, and maintaining customer relationships. Expertise in data analysis, market research, strategic planning, and team leadership consistently drives business growth. Demonstrated ability to analyze market trends and develop effective sales techniques. Proven track record of delivering increased revenue and improving brand visibility.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales and Marketing Associate
Caspian Management Services LLP - Deputed to Asian Paints Limited
Coimbatore
12.2023 - Current
- Established relationships with potential customers through cold calling, in-store, and networking activities.
- Boosting the visibility of the interior division of Asian Paints through strategic BTL activities, driving primary and secondary sales, and applying data analysis to optimize premium product sales.
- Orchestrated client account operations and service coordination, serving as a trusted initial contact for customer inquiries.
Customer Support Associate
Delhivery Limited
Tuticorin
09.2021 - 05.2023
- Monitored daily performance metrics related to customer service operations. Ensured a smooth flow of logistic operations by promptly resolving customer issues.
- Managed daily account operations for the Tuticorin branch, ensuring seamless financial processes.
- Assisted with training new team members on customer service procedures and policies. Ensured compliance with applicable regulations regarding privacy and security.
Education
Bachelor of Arts - English Literature
V.O.Chidambaram College
Tuticorin05-2021
HSC - Computer Science
A.P.C.Veerabahu Matriculation Higher Sec. School
Tuticorin05-2018
SSLC -
A.P.C.Veerabahu Matriculation Higher Sec. School
Tuticorin05-2016
Skills
- Customer relationship management
- Data analysis
- Sales strategy development
- Client account management
- Market research
- Lead generation
Certification
- Master's Program in Data Science and Business Analytics by Simplilearn, in collaboration with IBM - Feb 2025 to Current
- Certificate of Merit in the Tamil Nadu State Level English Proficiency Test - 2017
Languages
Tamil
First Language
English
Proficient (C2)
C2
Affiliations
- I am a full-time member of the NGO Kalam Nanbargal Iyakkam, where we engage in many social initiatives and activities
Accomplishments
- Accomplished 1.2 years' sales target out of 1.6 years, showcasing strong performance and consistent drive
- Generated ₹53.2 lakhs in primary sales and ₹80 lakhs in secondary sales in FY24- 25, contributing significantly to the overall revenue growth of the interior division of Asian Paints (Coimbatore), with results still growing.
- We as a store secured 2nd place at the regional level in FY 2024–25 for revenue performance across 14 categories (Interior Products of Asian Paints)
DECLARATION
I hereby declare that I will be focused on the uplift of the organization, and do my job to the satisfaction of my superiors, as well as for myself. Also, I state that the informations furnished above are true to the best of my knowledge. Thanking you!
Muthuswamy P,
Coimbatore, Tamil Nadu.
Timeline
Sales and Marketing Associate
Caspian Management Services LLP - Deputed to Asian Paints Limited
12.2023 - Current
Customer Support Associate
Delhivery Limited
09.2021 - 05.2023
Bachelor of Arts - English Literature
V.O.Chidambaram College
HSC - Computer Science
A.P.C.Veerabahu Matriculation Higher Sec. School
SSLC -
A.P.C.Veerabahu Matriculation Higher Sec. School
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