Mutib Sakharkar
Admin Assistant
Navi Mumbai
Summary
Key Strength Areas: Energetic Enthusiastic Positive Self-Motivated Good Analytical and Logical Approach etc. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
F & A Senior Admin Assistant
UPS Logistics Pvt. ltd
Pune
12.2021 - Current
- Processing IOLB and FIF queries in Global Adjustment (GA)
- Processing query using EBAS
- Auditing IOLB and FIF queries
- Creating BAF, EBAS reports
- Supporting additional task such as escalation emails and DSL
- Providing resolution to Customer’s query such as Wrong charges billed, Charges billed to wrong customer etc in CEC Salesforce (Customer Engagement Centre) based on investigation.
- FIF training
Passenger Services Executive
Celebi Nas Airport Services India Pvt. ltd
Mumbai
06.2019 - 09.2021
- Dedicated to Qatar Airways (MHB)
- Investigation of lost, damaged and pilferage baggage
- Issue credit for lost, damaged and pilfered baggage as per company depreciation policy
- Assisting passengers and giving correct and up to date information to passengers
- Giving passengers up-to-date information on flights and baggage belts
- Handling all the lost and found items and making record of it
- Assisting passengers with all enquiries, including lost or delayed baggage
- Assisting staff in carrying out security checks as and when the situation arises
- Verifying Departure certificates and issuing them.
Hardware Network Engineer
Inet Computer Shoppe
Navi Mumbai
02.2015 - 06.2019
- Assembling new PC hardware such as Motherboard, Processor, RAM, HDD, Graphics cards etc
- Troubleshooting PC
- Install/update software such as operating systems, MS Office and anti-virus software
- Printer and Scanner installation
- CCTV installation and configuration.
Travel Agent
Pasha Tours
Navi Mumbai
04.2013 - 01.2015
- Booking for Transportation, Hotel reservation
- Providing the customer with brochures publication containing Hajj and Umrah packages
- Plan and describe and also sell Hajj and Umrah packages
- Payment collection from Customers
- Collection of documents for processing Visa and Travel documents.
Data Operator
Gametion
Navi Mumbai
07.2011 - 06.2012
- Creating/Editing webpages (gametion.com, smsoftheday.com, oneonlinegames.com)
Education
BBA -
Vinayaka Mission
Salem 09.2014 - 08.2016
HSC - Science
NIOS Delhi
New Delhi, India 04.2001 -
Skills
System Knowledgeundefined
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Responded to over 35 customer inquiries each day.
- Designed a more efficient Excel macro to format and update daily reports
Certification
IATA/UFTAA
Timeline
F & A Senior Admin Assistant
UPS Logistics Pvt. ltd
12.2021 - Current
Passenger Services Executive
Celebi Nas Airport Services India Pvt. ltd
06.2019 - 09.2021
Hardware Network Engineer
Inet Computer Shoppe
02.2015 - 06.2019
BBA -
Vinayaka Mission
09.2014 - 08.2016
IATA/UFTAA
12-2013
IATA/UFTAA
06-2013
Travel Agent
Pasha Tours
04.2013 - 01.2015
Data Operator
Gametion
07.2011 - 06.2012
HSC - Science
NIOS Delhi
04.2001 -
Similar Profiles
Raunak GuptaRaunak Gupta
Assistant Manager – US Collections Inbound & Outbound at UPS Logistics Pvt. LtdAssistant Manager – US Collections Inbound & Outbound at UPS Logistics Pvt. Ltd
Veena AnigolVeena Anigol
AUDITOR at UPS LOGISTICS PVT. LTDAUDITOR at UPS LOGISTICS PVT. LTD
POOJA DIGGEWADIPOOJA DIGGEWADI
Coordinator - Account Payable at UPS Logistics Pvt Ltd.Coordinator - Account Payable at UPS Logistics Pvt Ltd.