Mutib Sakharkar
Admin Assistant
Navi Mumbai
Summary
Key Strength Areas: Energetic Enthusiastic Positive Self-Motivated Good Analytical and Logical Approach etc. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
F & A Senior Admin Assistant
UPS Logistics Pvt. ltd
Pune
2021.12 - Current
- Processing IOLB and FIF queries in Global Adjustment (GA)
- Processing query using EBAS
- Auditing IOLB and FIF queries
- Creating BAF, EBAS reports
- Supporting additional task such as escalation emails and DSL
- Providing resolution to Customer’s query such as Wrong charges billed, Charges billed to wrong customer etc in CEC Salesforce (Customer Engagement Centre) based on investigation.
- FIF training
Passenger Services Executive
Celebi Nas Airport Services India Pvt. ltd
Mumbai
2019.06 - 2021.09
- Dedicated to Qatar Airways (MHB)
- Investigation of lost, damaged and pilferage baggage
- Issue credit for lost, damaged and pilfered baggage as per company depreciation policy
- Assisting passengers and giving correct and up to date information to passengers
- Giving passengers up-to-date information on flights and baggage belts
- Handling all the lost and found items and making record of it
- Assisting passengers with all enquiries, including lost or delayed baggage
- Assisting staff in carrying out security checks as and when the situation arises
- Verifying Departure certificates and issuing them.
Hardware Network Engineer
Inet Computer Shoppe
Navi Mumbai
2015.02 - 2019.06
- Assembling new PC hardware such as Motherboard, Processor, RAM, HDD, Graphics cards etc
- Troubleshooting PC
- Install/update software such as operating systems, MS Office and anti-virus software
- Printer and Scanner installation
- CCTV installation and configuration.
Travel Agent
Pasha Tours
Navi Mumbai
2013.04 - 2015.01
- Booking for Transportation, Hotel reservation
- Providing the customer with brochures publication containing Hajj and Umrah packages
- Plan and describe and also sell Hajj and Umrah packages
- Payment collection from Customers
- Collection of documents for processing Visa and Travel documents.
Data Operator
Gametion
Navi Mumbai
2011.07 - 2012.06
- Creating/Editing webpages (gametion.com, smsoftheday.com, oneonlinegames.com)
Education
BBA -
Vinayaka Mission
Salem 2014.09 - 2016.08
HSC - Science
NIOS Delhi
New Delhi, India 2001.04 -
Skills
System Knowledgeundefined
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Responded to over 35 customer inquiries each day.
- Designed a more efficient Excel macro to format and update daily reports
Certification
IATA/UFTAA
Timeline
F & A Senior Admin Assistant
UPS Logistics Pvt. ltd
2021.12 - Current
Passenger Services Executive
Celebi Nas Airport Services India Pvt. ltd
2019.06 - 2021.09
Hardware Network Engineer
Inet Computer Shoppe
2015.02 - 2019.06
BBA -
Vinayaka Mission
2014.09 - 2016.08
IATA/UFTAA
2013-12
IATA/UFTAA
2013-06
Travel Agent
Pasha Tours
2013.04 - 2015.01
Data Operator
Gametion
2011.07 - 2012.06
HSC - Science
NIOS Delhi
2001.04 -
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