Summary
Overview
Work history
Education
Skills
Websites
Certification
Extracurricular
Languages
Hi, I’m

MUZAMMIL HUSSAIN

Business & Technology Consultant
Bangalore,India
MUZAMMIL HUSSAIN

Summary

An IIM Calcutta (one of the top 3 Indian B-School) graduate with ~10 years of experience in Business & Technology Consulting, Operating Model & Digital Transformation of SCM & Procurement (Direct & Indirect) solutions. Worldwide clientele, across sectors - Retail, Technology, Manufacturing - Large machine and Automobile, and Government Dept.

Co-Founder of "PrepShape" - Mentoring B-School aspirants with 100% converts in top Indian B-Schools.

Mentored SCM & Logistics students enabling them to secure roles in companies such as DHL, Amazon, Kuehne+Nagel, LVMH.

Overview

10
years of professional experience
5
Certification

Work history

ZYCUS
Bengaluru

Lead Consultant
10.2022 - Current

Job overview

  • Led Strategic Org level initiatives - delivery process re-design, product improvement, consultative selling, customer journey innovation, and mentoring associates
  • Performed business process Maturity Assessment, & recommended changes leading to cycle time and savings improvement; defined, monitored, and improved KPIs as per business objectives
  • Defined & re-structured customer's Category taxonomy leading to effective Sourcing Strategy execution and Spend Analysis
  • Led Digital Transformation of Source to Pay process for a ~$4 bn Middle East business conglomerate, and for Australian government departments catering to public transport - roadways and railways; improving cycle time by ~30%
  • Ensured NPS improvement & Customer Retention through Go to Green strategy - solution to persistent issues
  • Spearheaded Strategic Sourcing & Procurement of an IT software for Zycus' Delivery Process streamlining
  • Contributed to RFP responses, Statement of Work review, Solution Design review, & ensured Project compliance

ACCENTURE
Bengaluru

Consultant (Intelligent Platform Services Advisory)
10.2020 - 10.2022

Job overview

  • Developed Business Case for a middle-East logistics company, with a Value Proposition of 5% cost improvement
  • Business Process design: Studied as-is process and formulated to-be process for the Budgeting, Procurement, Payment and Chargeback to procure IT cloud services, for an Indian PSU bank aiming at cloud adoption
  • Business Value Objective: Efficiency improvement, bottom-line improvement through payment discounts, and Cost Reduction
  • Designed and implemented Global Procurement solutions for Direct & Indirect categories of a middle-East retail Quick Service Restaurant (QSR) company spanning 13 countries, optimizing their sourcing and procurement capabilities, covering processes - Supplier Management, Sourcing, Contract Management, Requisitioning, Purchasing, and Invoice Management
  • Designed Data Governance Strategy for a retail service provider across its business portfolios; enabling synergy among multiple systems, processes, and people; and identified Key Business Metrics for Source to Pay and Order to Cash processes
  • Stakeholder Management: Managed multiple stakeholders on the company and client-side through effective unambiguous communication, regular leadership engagements, and expectation achievements
  • Prepared high-quality user training manuals, business requirement documents, business process design documents and functional specification documents for easy alignment of end users, business process owners and technical developers
  • Ensured Oracle Cloud ERP platform readiness for show and tell on Manufacturing, Procurement and SCM capabilities, drove client presentations, and participated in proposals development and responses to RFP.

INFOSYS LIMITED
Bengaluru

Senior Associate Consultant (Process and Domain Consulting)
03.2015 - 04.2019

Job overview

  • Transformed the ERP suite - Purchasing, Order Management, Invoicing, Item Master Data, Taxation - of a Japanese automaker for India GST compliance; leading to 43% domestic sales increase; 17,750 units ('17) vs 12,404 units ('16)
  • Change Management: Consulted & trained client departments (purchase, sales, taxation) on the utilization of new systems; leading to the effective adoption and high-end result
  • Technology Strategy: Formulated roadmap for digital transformation of a Japanese Large engines manufacturing company; successfully unified 4 disjoint systems (Purchase, Sales, Assets, Accounting); unlocked business synergies
  • Leadership and L&D: Mentored 2 associate consultants; Led development teams of 2-8 and trained 15+ consultants including Senior managers; Published a knowledge document on Oracle Lease & Finance Management on Infosys learning portal
  • RFP: Worked on responses to 3 RFPs with senior management; 2 got converted into project engagements
  • Upsell: Presented cloud adoption benefits to Client Senior Director leading to upselling.

HEXAWARE TECHNOLOGIES LIMITED
Chennai

Software Engineer (Oracle Application Development)
09.2012 - 02.2015

Job overview

  • Rectified one of the highest numbers ~150 client requests in Accounts Payables module; solved issues in avg. 2-3 days
  • Analysed and interpreted user requirements to guide software development
  • Automated a manual password reset process, removing dependency bottleneck for 50+ people
  • PMO: Prepared weekly status reports for senior Client stakeholders, for tactical & strategic decision making

Education

Indian Institute of Management Calcutta
Kolkata, India

Master of Business Administration from Business Strategy & SCM
Apr 2019 - Apr 2020 (1 year)

Camellia Institute of Technology
Kolkata, India

Bachelor of Technology from Computer Science and Engineering
Aug 2008 - Jul 2012 (3 years & 11 months)

Skills

  • Source to Pay and Order to Cash processes
  • Gap analysis
  • Process improvements
  • Business requirements gathering
  • Knowledge of Oracle Cloud ERP and Zycus
  • Business Value Case Assessment
  • Competitor Analysis
  • Stakeholder Analysis
  • Scenario Planning
  • CSCP Qualified

Certification

  • Certified Supply Chain Professional (CSCP), APICS (Jun 2023)
  • Business Growth Strategy, Coursera (Aug 2020)
  • Advanced Business Strategy, Coursera (Jul 2020)
  • Foundations of Business Strategy, Coursera (Jun 2020)
  • Oracle Procurement Cloud 2020 Implementation Essentials, Oracle University (Apr 2021)

Extracurricular

  • Completed a difficult category trek to Tapovan in Uttarakhand, India (height 15000 feet)
  • Treasurer for the MBA cohort at IIMC - Funds and Event Management
  • Quora Knowledge Sharing: Opinions on Business Strategy, Oracle ERP and careers guidance - over 7 years and 4 lakh+ views
  • Sports: Represented Basketball (winners), Swimming (runner-up), Frisbee teams in the "Intersection" event at IIMC
  • Dance: Member of the "Choreo Club" at IIMC. Selected in top 25%ile from 120 participants for "Parichay" cultural club, Infosys
  • Engineering College Tech Fest core-member: Led multiple teams of 4-5 members each; ensured smooth operation of all events

Languages

English
Fluent
Hindi
Native
Urdu
Fluent
Bengali
Advanced
MUZAMMIL HUSSAINBusiness & Technology Consultant