MUZTABA KHAN
Senior Sales Manager
Ghaziabad
Summary
I am a Senior Sales Manager with over 8 years of experience in the automobile industry, focusing on automotive sales and after-sales services. My expertise lies in leveraging advanced technologies to enhance operational efficiency and improve product quality. I excel in customer relationship management and have a proven record of achieving significant sales metrics. My commitment to providing exceptional customer service has led to high levels of client satisfaction and repeat business.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Senior Sales Manager
PROGRESSIVE AUTOSPORTS
11.2024 - Current
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Senior Sales Manager
Gaup Automotive Technologies Private Limited (Luxury Cart)
10.2022 - 11.2024
- Company Overview: Company specializing in luxury cart sales
- Supported customers seeking Pre-owned luxury vehicles in product selection and decision making through expert understanding of the luxury vehicle market, resulting in sales to date
- Maintained repeat business from established customers
- Provided detailed weekly reports including deals in process and deals closed
- Initiated 50 calls per shift to customers that filled out interest forms online, resulting in 20% purchase rates
- Generated revenue through effective sales strategies
- Provided after sales service to the customers
Senior Retail Associate
Cars24 Services Private Limited
10.2020 - 10.2022
- Company Overview: An online platform for buying and selling cars
- Initiated bids on online platforms with pre-set parameters (vehicle age, condition, and pricing limits)
- Inspected and evaluated winning bids to ensure they meet quality standards
- Categorized vehicles by brand, model, year, mileage, and condition to streamline dealer searches
- Provided customers with a clear timeline and checklist for the ownership transfer process
Area Sales Manager
GirnarSoft (Cardekho)
07.2019 - 07.2020
- Company Overview: A leading automotive search engine
- Used CRM software to manage customer details, track leads, and schedule follow-ups
- Asked the right questions to understand customer preferences, budget, and specific requirements
- Closed sales by negotiating prices and finalizing the sale process
- Met or exceeded monthly and quarterly payout set by the dealership
Senior Relationship Manager
Rohan Motors
06.2017 - 05.2019
- Company Overview: An automobile dealership specializing in premium vehicles
- Conducted thorough consultations to understand customer requirements and budget
- Tailored pitches based on customer needs for Maruti Nexa models
- Highlighted key selling points such as advanced technology and superior customer experience
- Offered test drives to build emotional connections with the vehicles
Sales Executive
Tata Motors
06.2014 - 05.2017
- Company Overview: A leading automotive manufacturing company
- Engaged with potential customers to understand their needs and preferences
- Provided accurate information on Tata's car models to assist customers
- Met monthly and quarterly sales targets set by the dealership
- Built and maintained long-term relationships with customers through post-purchase follow-ups
Education
MBA/PGDM - undefined
Bharatiya Vidyapeeth Deemed University
Pune01.2019
B.B.A/ B.M.S - undefined
Institute of Management Studies (IMS)
Noida01.2017
Skills
Key Skills
Verbal communication, Negotiation, Teamwork, Time Management, Detail oriented
Interests
Hobbies, Social networking, Listening Music, Driving
Accomplishments
- Boosted Sales Revenue
- Increased sales by 25% in Q1 2024 by implementing new sales strategies.
- Enhanced Customer Retention
- Achieved 20% higher customer retention through personalized follow-up calls and service.
- Managed Team Development
- Oversaw successful training of 10 new team members, enhancing sales skills and efficiency.
- Surpassed Sales Targets
- Exceeded quarterly sales targets by 30%, contributing significantly to company growth.
COURSES
Course Title
MY DAY
- A Activity / Initiative
- B Activity / Initiative
- C Activity / Initiative
- D Activity / Initiative
- E Activity / Initiative
- F Activity / Initiative
Timeline
Senior Sales Manager
PROGRESSIVE AUTOSPORTS
11.2024 - Current
Senior Sales Manager
Gaup Automotive Technologies Private Limited (Luxury Cart)
10.2022 - 11.2024
Senior Retail Associate
Cars24 Services Private Limited
10.2020 - 10.2022
Area Sales Manager
GirnarSoft (Cardekho)
07.2019 - 07.2020
Senior Relationship Manager
Rohan Motors
06.2017 - 05.2019
Sales Executive
Tata Motors
06.2014 - 05.2017
MBA/PGDM - undefined
Bharatiya Vidyapeeth Deemed University
B.B.A/ B.M.S - undefined
Institute of Management Studies (IMS)