MV SRINISHANTH
ENGINEER
Chennai
Summary
Detail-oriented and client-focused engineering graduate with hands-on experience in application engineering and solution delivery. Proven ability to understand customer requirements, provide tailored technical support, and collaborate with cross-functional teams to implement effective solutions. Known for strong communication skills, a proactive approach to problem-solving, and a deep interest in customer relationship management. Looking to leverage technical expertise and interpersonal strengths in a Relationship Manager role.
Overview
2
2
years of professional experience
Work History
Team Member - Technical Support
EDR Continuous Solutions
07.2024 - 12.2024
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Graduate Engineer Trainee - Application Engineering
GH Induction India Pvt. Ltd.
02.2023 - 03.2024
- Assisted in solution delivery and customer onboarding for enterprise clients, ensuring smooth adoption of products.
- Acted as a key point of contact for client communication, addressing queries and coordinating with internal teams to resolve issues.
- Supported project documentation and contributed to process improvements that enhanced customer satisfaction.
- Developed a solid understanding of client business needs to help tailor services accordingly.
- Built effective working relationships with both clients and internal technical teams.
- Collaborated with the application engineering team to design and customize induction heating solutions based on client specifications.
- Participated in client meetings to gather technical requirements and support the preparation of proposals.
- Coordinated with the sales and engineering teams to ensure timely and cost-effective delivery of solutions.
- Gained hands-on experience in handling customer inquiries, offering technical guidance, and improving customer interaction protocols.
- Supported after-sales service and customer feedback loops to ensure continuous improvement in solution offerings.
Education
Electrical and Electronics Engineering - undefined
SRI SAI RAM INSTITUE OF TECHNOLOGY
01.2023
Skills
- Customer Relationship Management
- Project Coordination
- Effective Communication
- Microsoft Excel
- Induction Coils & Fixtures
- SolidWorks (basic)
SQL
SQL analytics
MS Excel
Languages
English
Tamil
Timeline
Team Member - Technical Support
EDR Continuous Solutions
07.2024 - 12.2024
Graduate Engineer Trainee - Application Engineering
GH Induction India Pvt. Ltd.
02.2023 - 03.2024
Electrical and Electronics Engineering - undefined
SRI SAI RAM INSTITUE OF TECHNOLOGY
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