M VINOTH KUMAR

Senior Engineer:

• Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
• Diagnosed and troubleshot hardware, software and network issues.
• Identified scope of problem and provided operational and technical assistance to remedy.
• Removed malware, ransomware, and other threats from laptops and desktop systems.
• Developed detailed documentation for internal procedures and processes to promote consistency among team members.
• Maintained support policies and methods of support delivery to provide technically accurate solutions to users.
• Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
• Monitored systems in operation and quickly troubleshot errors.
• Maximized resource utilization with effective management of personnel, materials, and equipment for optimal project outcomes.
• Improved project efficiency by streamlining engineering processes and implementing innovative solutions.

IT Security Analyst :

• Reviewed violations of computer security procedures and developed mitigation plans.
• Managed firewall configurations to maintain optimal levels of network protection while allowing for necessary business operations.
• Monitored use of data files and regulated access to protect secure information.
• Worked closely with legal and compliance departments to ensure adherence to relevant regulatory requirements pertaining to data privacy and information security practices.
• Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks.
• Enhanced network security by conducting regular vulnerability assessments and implementing necessary patches.
• Analyzed network traffic and system logs to detect malicious activities.
• Developed and implemented IT security policies, ensuring compliance with industry standards and best practices.
• Monitored computer virus reports to determine when to update virus protection systems.
• Performed risk analyses to identify appropriate security countermeasures.
• Conducted security audits to identify vulnerabilities.
• Investigated and resolved incidents of unauthorized access to sensitive information.

IT Cloud & Infra

• Helped businesses maximize ROI by analyzing their current IT infrastructure and recommending migration strategies based on potential benefits derived from moving certain workloads into the cloud environment.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Troubleshot complex technical issues within client''s cloud environments, providing timely resolutions to maintain optimal performance.
• Developed comprehensive documentation for clients, facilitating smooth transitions in handling their cloud environments.
• Planned implementation of network enhancements and upgrades.
• Analyzed, troubleshot and enhanced network performance to drive efficiency.
• Reduced server downtime with proactive monitoring, timely issue resolution, and preventative maintenance.

• Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
• Diagnosed and troubleshot hardware, software and network issues.
• Tested new software and hardware prior to deployment.
• Identified scope of problem and provided operational and technical assistance to remedy.
• Removed malware, ransomware, and other threats from laptops and desktop systems.
• Installed and configured operating systems and applications.
• Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
• Monitored systems in operation and quickly troubleshot errors.
• Deployed and maintained desktop systems to ensure optimal functionality and minimize downtime.
• Configured hardware, devices, and software to set up work stations for employees.
• Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.