Mya Begna
Fort Wayne
Summary
Organized and driven professional with expertise in office management and customer service, seeking opportunities in real estate. Proficient in transaction coordination and client relations, ensuring efficient operations and exceptional client satisfaction. Strong communication skills and meticulous attention to detail enhance overall service delivery.
Overview
7
7
years of professional experience
Work History
Office Manager
Service Mechanical Inc
New Haven
04.2022 - Current
- Maintained organized filing systems for documents and records.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Collaborated with vendors to arrange service contracts and supplies delivery.
- Implemented office procedures to improve overall efficiency and workflow.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed daily administrative tasks such as scheduling, payroll, budgeting.
Data Entry Specialist
Creative Financial Staffing, Parkview
Fort Wayne
11.2021 - 03.2022
- Entered data accurately into company database systems.
- Utilized spreadsheet software to manage large datasets effectively.
- Entered large volumes of data quickly with a high degree of accuracy.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Assistant Office Manager
Service Mechanical Inc
New Haven
11.2020 - 08.2021
- Assisted in scheduling appointments and managing calendars for staff members.
- Facilitated communication between departments to ensure smooth operations and workflow.
- Responded promptly to customer inquiries via phone or email.
- Performed additional tasks assigned by senior management staff.
Assistant Store Manager
Auntie Anne's Pretzels
Fort Wayne
09.2018 - 11.2020
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new staff on customer service standards and procedures.
- Managed inventory levels and coordinated restocking efforts to maintain product availability.
- Assisted in developing promotional displays to enhance product visibility and sales.
- Collaborated with team members to resolve customer inquiries and complaints effectively.
- Conducted regular audits of store cleanliness and organization to uphold brand standards.
- Performed daily opening and closing duties such as cash handling, balancing registers and preparing bank deposits.
Education
Indiana Real Estate Broker License
Upstate Alliance of Realtors (Upstar)
Fort Wayne, IN08-2025
High School Diploma -
R. Nelson Snider High School
Fort Wayne06-2020
Skills
- Client relationship management
- Organization and time management
- Problem resolution
- Self-Directed
- Excellent communication
- Team collaboration
Timeline
Office Manager
Service Mechanical Inc
04.2022 - Current
Data Entry Specialist
Creative Financial Staffing, Parkview
11.2021 - 03.2022
Assistant Office Manager
Service Mechanical Inc
11.2020 - 08.2021
Assistant Store Manager
Auntie Anne's Pretzels
09.2018 - 11.2020
Indiana Real Estate Broker License
Upstate Alliance of Realtors (Upstar)
High School Diploma -
R. Nelson Snider High School
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