Mya Hall
Indianapolis
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
11.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Sales Associate
Designer Shoe Warehouse
05.2022 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Front of House Employee
McAllister's Deli
03.2021 - 08.2022
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
Associate
Dunkin Donuts & Baskin Robbins
02.2019 - 03.2020
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Education
Sociology And Pyschology
Butler University
Indianapolis, IN05-2026
Skills
- Time management
- Problem-solving skills
- Strong work ethic
- Computer skills
- Leadership qualities
- Attention to detail
- Multi-tasking strength
- Customer interaction
- Team player
Accomplishments
- Treasurer for Butler Women's Club Soccer Team
- Member Kappa Alpha Theta
- Financial Assistant for Kappa Alpha Theta in 2024
- Dean's List for four semesters at Butler University
Timeline
Barista
Starbucks
11.2022 - Current
Sales Associate
Designer Shoe Warehouse
05.2022 - 08.2024
Front of House Employee
McAllister's Deli
03.2021 - 08.2022
Associate
Dunkin Donuts & Baskin Robbins
02.2019 - 03.2020
Sociology And Pyschology
Butler University
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