Myah Merry
Whiting
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
6
6
years of professional experience
Work History
Receptionist
Rebecas Hair Salon
05.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Office Support Staff Member
Help At Home Homecare
05.2022 - 06.2023
- Contributed to successful project completions by providing research support, data analysis, and documentation assistance as needed.
- Supported team members by offering assistance during peak hours or when faced with tight deadlines, promoting a collaborative work environment.
- Maintained strict confidentiality of sensitive information by adhering to company policies regarding document handling and data protection measures.
- Implemented a digital document management system that streamlined workflows and reduced paper waste throughout the office.
- Assisted with onboarding new employees, providing training materials and guidance to ensure smooth transitions into their roles within the company.
- Provided back-up receptionist duties when necessary, greeting visitors professionally while directing them appropriately within the office space.
Food Service Worker
Las Mamacitas Food Truck
06.2020 - 08.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
Indiana Career Connections Academy
Indianapolis, IN06-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Scheduling
- Data inputting
- Administrative support
- File management
- Phone etiquette
- Multi-line telephone operation
- Clerical support
Timeline
Office Support Staff Member
Help At Home Homecare
05.2022 - 06.2023
Food Service Worker
Las Mamacitas Food Truck
06.2020 - 08.2022
Receptionist
Rebecas Hair Salon
05.2019 - Current
High School Diploma -
Indiana Career Connections Academy
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