Myka'ell Doss
Indianapolis
Summary
Positive and compassionate, equipped with essential caregiving knowledge and practical skills in supporting daily living activities. Familiar with basic medical terminology and proficient in personal care and household management. Dedicated to enhancing well-being of individuals through attentive, personalized care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Health Aide
Light House Services Inc.
04.2024 - 10.2024
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Picker
Dash Mart
09.2023 - 03.2024
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Assisted in reducing product damage through careful handling of items during the picking process.
Customer Service Representative
Verida.Inc
01.2022 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Arsenal Tech
Indianapolis, IN06-2015
Skills
- Patient care
- Meal preparation
- Housekeeping
- Documentation
- Patient transportation
- Emotional support
- Medical terminology and equipment
- Home health aide (HHA)
- Daily charting
- Home safety assessments
Certification
- EKG Technician Certification – National Healthcareer Association.
Timeline
Home Health Aide
Light House Services Inc.
04.2024 - 10.2024
Picker
Dash Mart
09.2023 - 03.2024
Customer Service Representative
Verida.Inc
01.2022 - 08.2023
- EKG Technician Certification – National Healthcareer Association.
High School Diploma -
Arsenal Tech
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