N. Umamaheswara Rao
Manager
Tirupati,AP
Summary
Business Development Manager with extensive experience in revenue growth at ASTER Narayanadri Hospital, leveraging strategic market analysis and client relationship management. Expertise in credit assessment and negotiation, driving operational success and profitability in the healthcare sector.
Overview
18
18
years of professional experience
Work History
Business Development Manager
ASTER Narayanadri Hospital
Tirupati, Andhra Pradesh
06.2023 - Current
- Responsible for overseeing the financial health of a hospital by managing patient credit and accounts receivable, assessing patient creditworthiness, developing credit policies, ensuring timely payments and collections, and minimizing bad debt through risk analysis and credit scoring.
- Responsible for identifying growth opportunities by analyzing market trends and building relationships with partners and clients, develops strategic plans, generates proposals for new services or expansion, and manages sales pipelines to achieve revenue goals.
- Responsible for ensuring timely processing of authorizations, verification of corporate patients, file dispatch, settlements and refunds.
- Responsible to review existing tie ups, propose and coordinate new tie ups for business benefit.
- Keep track of the receivables from various credit parties.
- Escalate the cases to concerned authorities of credit party when payments are not settled with in the defined TAT in agreement.
- Conducting free and paid healthcamps.
- Learn about Corporate and TPA tie up agreements with the unit learn about the payment conditions for all the tie up organisations Highlight the reasons for disallowances and create improvement plan.
Manager- Hospital Operations and Credit control
HCG Cancer Centre
Vijayawada
01.2013 - 05.2023
- Responsibility of maintaining of all Medical and Non-Medical statutory licenses.
- Maintain a checklist of all details of all statutory licenses with regular monitoring.
- To ensure that all statutory licenses to be renewed in a valid period.
- Preparation of documentation as per given checklist for new and renewal of licenses.
- Responsibility of making successful inspection with respective government authorities.
- Maintain a good relation and follow-up with government authorities to get license early.
- To ensure submission of monthly, quarterly and yearly operational statutory reports before.
- Key role of liaisoning between HCG and all Insurance companies (Government and Private insurance).
- Monitoring billing activities and coordination with team member on daily basis.
- Preparation of necessary documents as per given checklist for the new empanelment’s and renewal of empanelment’s.
- To ensure timely submission of credit bills to respective government and private insurance companies.
- To monitor day-to-day bill dues and coordinating with floor manager for dues collections.
- To monitor process of pre authorization request, additional sanctions approvals and final bill enhancement, credit billing detailing, preparing billing estimations.
- Explaining patients about co-payments and co-payment receipts.
- Sending credit bills to concerned Government/TPA/Insurance companies with in time limit set as per MoU.
- Takes care of credit Bills dispatched with in limit set as per MoU.
- Day to day follow up with all Insurance Companies (Govt. /Pvt) for the outstanding amounts.
- Responding to insurance companies for deficient documents to the concerned if required.
- Maintain a good relation with all insurance company authorities.
- Coordinating with authorized person for credit bills recovery at the earliest from all insurance companies.
Assistant Manager – Assistant Administrator
LifeSpring Hospitals
HYDERABAD
09.2007 - 12.2012
- Responsible handling the Day-to-Day Marketing and Operational activities and compliance to company processes and protocols.
- Manage the Sales and Marketing operations of the Hospitals and achieving the target set by the company.
- Responsible for the Viability and Profitability of the Branches.
- Responsible for Business Development and achievement of sales objectives in coordination with the Branch Manager.
- Handling, CRM, Outreach & Sales at hospital level.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed senior-level personnel working in marketing and sales capacities.
- Documented all communication between relevant stakeholders such as vendors, departments, and customers.
- Evaluated correspondence, contracts and other business documentation for accuracy.
Education
Masters in Business Administration -
Osmania University
HyderabadHyderabad
Bachelor of Science -
Osmania University
HyderabadHyderabad
Intermediate -
Ideal Junior college
HyderabadHyderabad
Skills
- Hospital management
- Marketing expertise
- Credit business and assessment
- Negotiation and deal closing
- Client relationship management
- Networking skills
- Healthcare industry knowledge
- Market research and analysis
- Revenue forecasting and development
Languages
- English
- Hindi
- Telugu
Personal Information
- Father's Name: N. Ramarao
- Mother's Name: N. Krishnaveni
- Date of Birth: 02/28/82
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Business Development Manager
ASTER Narayanadri Hospital
06.2023 - Current
Manager- Hospital Operations and Credit control
HCG Cancer Centre
01.2013 - 05.2023
Assistant Manager – Assistant Administrator
LifeSpring Hospitals
09.2007 - 12.2012
Masters in Business Administration -
Osmania University
Bachelor of Science -
Osmania University
Intermediate -
Ideal Junior college
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