Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Inter-Con Security Systems Inc. Metro
Arizona City, AZ
02.2024 - 02.2026
Trained new staff on safety protocols and emergency response procedures effectively.
Collaborated with management to identify areas for improving security measures and processes.
Developed incident response plans, enhancing overall readiness for unforeseen events.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Caregiver
IHSS ADULT SERVICES PROGRAM
Arizona City, AZ
08.2023 - 01.2026
Elder people with Activities daily living.
Assisted clients with daily living activities to promote independence and enhance quality of life.
Monitored client health status, reporting changes to healthcare providers for timely interventions.
Administered medication and maintained accurate records of dosages and schedules for multiple clients.
Developed individualized care plans based on client needs, preferences, and medical requirements.
Provided companionship and emotional support to clients, fostering positive relationships and well-being.
Coordinated transportation for medical appointments, ensuring clients attended essential visits consistently.
Trained new caregivers on best practices in patient care and safety protocols to uphold service standards.
Customer Service
US VETS
Long Beach, CA
05.2017 - Current
I assist veterans with clothing in a thrift store.
Apple Technical Support Agent
24-7 Intouch
Mesa, AZ
01.2024 - 11.2025
Handling phone calls customer service
Assisted customers with product selection and technical support to enhance user experience.
Demonstrated Apple hardware and software features through engaging presentations and one-on-one interactions.
Managed inventory levels, ensuring optimal stock availability for customer demand and sales events.
Collaborated with team members to create promotional displays that highlighted new products and services.
Resolved customer inquiries efficiently, fostering strong relationships and repeat business opportunities.
Facebook
Salute Inc Securitas
Mesa, AZ
01.2021 - 11.2025
I currently work for a data center watching cameras patrolling the area signing in and out people
Monitored premises to ensure safety and security protocols were consistently followed.
Conducted regular patrols to detect and address potential security breaches.
Responded promptly to alarms and emergencies, coordinating with local law enforcement when necessary.
Implemented visitor management procedures to enhance access control measures.
Maintained accurate logs of daily activities and incidents for reporting purposes.