Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Hobbies
Timeline
Generic

Mythri Yellambhatta

Hyderabad

Summary

Over 9+ years of experience as an IT Professional, around 4+ years of expertise in Business Analyst role with exposure in Requirement Gathering, Documentation, Elicit, Analytical skills, technical administration and support. Complemented by a foundation in manual testing and front-end development. skilled in managing cross-functional projects, data migrations, and system integrations within Agile and Hybrid environments. Experienced in technologies like Salesforce, Cloud(AWS), Data engineering(Databricks, Python etc.,), and various front end technologies, ensuring seamless collaboration between business and technology teams to deliver impactful solutions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

IT Business Analyst

StateStreet
Hyderabad
07.2023 - Current
  • Practical experience encompasses functional analysis and design, employing various methodologies such as use cases and business process flows, within an Agile project environment.
  • Collect, analyze, and document business requirements through documents provided by the client, email conversations, and meetings.
  • Understanding the functionality of migrating the data from on-premises to the cloud with tools using AWS (S3, EC2, etc.), Databricks model execution (through Autosys, Airflow), and automation through Jenkins (CI/CD pipelines).
  • Understand the intricacies of data (tables, format, frequency, hierarchy, nomenclature, Python jobs, etc.).
  • Understanding of SQL queries.
  • Requirement elicitation, functional design, and problem-solving skills necessitate a structured, formal approach to analysis tasks.
  • The ability to communicate requirements to developers clearly and effectively.
  • Expertise in Agile practice (e. g., Scrum).
  • Create user stories and define acceptance criteria with clarity.
  • Create BRDs and process flow documents on the requirements to walkthrough our understanding of the use case to the client.
  • Working on writing the test cases based on the use case, and with the developer's support, the evidence has been captured in DEV/UAT environments.
  • Walk through requirements within the team (product owner, developer team) and get if any queries are addressed.
  • Initiate and anchor the cross-domain meetings scheduled within the team to get the discussions done on the requirements gathered.
  • Collaboration with the developers on the use cases to be delivered within the sprint.
  • Reporting tools expertise, such as JIRA, and documentation tool, like Confluence, for requirement and project-related documents/project information management.
  • Accountability for delivery – takes ownership of tasks assigned to ultimate resolution with minimal supervision.
  • Excellent communication, problem-solving, analytical, and interpersonal skills (comfortable in written and verbal communications) to facilitate with users, relationship management, and flexible interpersonal skills.

Business Analyst/PMO

Apple
Hyderabad
01.2023 - 06.2023
  • Understanding the project/program, gather and document business requirements for Salesforce implementation.
  • Conduct a questionnaire to capture Salesforce business requirements.
  • Act as a liaison between business users and the technical team to translate business needs into technical requirements.
  • Map and optimize the business processes within Salesforce.
  • Analyze and manage Salesforce data models.
  • Coordinate Salesforce configuration and customization with technical teams.
  • Facilitate Agile methodology and working in an agile scrum environment for project management.
  • Develop comprehensive project documentation and reports using Tableau.
  • Collaborate with cross-functional teams to identify gaps and ensure alignment of Salesforce solutions with business objectives.
  • Develop and maintain detailed user stories, use cases, and acceptance criteria for projects.
  • Ensure data integrity and compliance within the Salesforce platform.
  • Support the creation of test plans, coordinate user acceptance testing (UAT) for Salesforce solutions.
  • Monitor and report project progress, risks, and issues to stakeholders.
  • Facilitate the Downtime process for the Sales Applications. This will require stakeholder management and getting things done.
  • Maintain the process repository and make enhancements as needed.
  • Strong analytical skills, willing continuous process improvement.
  • Experience in Excel and Tableau (creating the reports on the project's status).
  • Worked on Wrike tool, an internal project management tool.

Business Analyst/PMO

CITI BANK
Hyderabad
03.2021 - 12.2022
  • Collaborating with stakeholders/clients to identify product requirements and prioritize features for Salesforce development or enhancements.
  • Prepare Project and milestones report to make a list of all work efforts and their documents to ensure they are compliant.
  • Salesforce configuration to align with business process and requirements, including configurations, creating of Objects, fields, workflows, and validation rules.
  • Track and stay up to date on the product development process from conception to release, including defining product specifications, overseeing development sprints, and ensuring timely delivery of features.
  • Provide training and support to end-users to ensure effective adoption of Salesforce solutions and features.
  • Timely create Risk and Issues for any project or Program as per schedule, and keep track till back on track, and maintain proper plan for closure.
  • Track the total hours that have been booked by resources and ensure that none of the hours/activities are overbooked, which can lead to exceptions.
  • Facilitate communication between business stakeholders, Salesforce developers, Salesforce testing, internal auditors team, etc.
  • To ensure alignment and collaboration throughout the lifecycle.
  • Design and build reports using Tableau and dashboards in Salesforce to provide actionable insights to stakeholders.
  • Identified and resolved variances to bring project documents in line with Citi's policy requirements.
  • Operated under Agile and Scrum frameworks to complete releases every time and well-organized sprints.
  • Determined root cause of deviations, obtained, and implemented appropriate corrective and preventive actions throughout project development documents as per SDLC phases.
  • Building and maintaining strong relationships with customers, gathering feedback, and incorporating customer insights into product development decisions.
  • Citibank is a global financial institution with a wide range of banking and financial services to individuals, corporations, etc.
  • Also provide services including retail banking, wealth management, corporate banking, and more.
  • Citibank aims to provide tailored solutions to meet the diverse needs of its customers around the world.

BA/Technical Analyst

KIER
Hyderabad
09.2020 - 02.2021
  • Engaging with clients to understand their requirements and processes through meetings and discussions.
  • Analyzed business requirements to develop technical solutions that meet customer needs.
  • Developed test plans and scenarios to ensure quality assurance of new applications.
  • Provided technical support to users, troubleshooting system issues and resolving problems in a timely manner.
  • Conducted research on emerging technologies in order to make recommendations on tools, processes, and services.
  • Developed user manuals documenting system installation procedures and application usage instructions.
  • Implemented security measures to protect information from unauthorized access or manipulation by external sources.
  • Coordinated with project managers on development timelines for various projects while adhering to established standards.
  • Assisted in the creation of technical documentation including process flow diagrams, use cases, functional specifications, network diagrams .
  • Monitored performance of systems and applications and took appropriate corrective action when necessary.
  • Collaborated with other departments within the organization to ensure successful implementation of technical solutions.
  • Facilitated communication between clients and internal teams regarding technology related topics.
  • Maintained up-to-date knowledge of industry trends through attending conferences, seminars, webinars .
  • Performed root cause analysis for reported incidents with a focus on identifying potential systemic problems.
  • Assessed software problems and utilized troubleshooting tools to swiftly resolve issues.
  • Developed relationships and rapport with various individuals, including internal personnel, and software vendors.
  • Tackled unfamiliar challenges and remained unfazed due to wide knowledge of IT best practices and industry standards.
  • Conducted data backups and disaster recovery operations.
  • Managed the deployment of new applications and systems, overseeing the entire lifecycle from development to implementation.
  • Conducted training sessions for end-users on new systems and applications, enhancing user adoption and satisfaction.
  • Facilitated communication between IT and other departments to align technology solutions with business objectives.
  • Managed access controls and security protocols to protect sensitive information and ensure system integrity.
  • Provided technical support and troubleshooting for system issues, ensuring minimal downtime and maintaining productivity.

Education

M.Tech -

Vellore Institute of Technology
Hyderabad
11.2019

B.SC - Mathematics, Statistics, Computer Science

Loyola Academy Degree and PG college
Hyderabad
04.2015

Skills

Core Competencies:

  • Requirement Gathering
  • Change Request Agile
  • Scrum & Waterfall SDLC Models
  • Creating Screen mock-ups
  • Stakeholder requirement
  • Presentation Skills
  • Business analysis planning
  • Requirement analysis
  • BRD, FRD
  • Document analysis
  • Requirements Prioritization
  • Stakeholder Analysis
  • Technical writing
  • Problem Analysis
  • Root Cause Analysis
  • SWOT Analysis
  • Change Management
  • Process Flows & Use cases
  • User Stories & Acceptance Criteria

Technical Summary:

Documentation Tools

MS Word, MS PowerPoint, MS Excel, SharePoint, Confluence

Modelling Tools

Drawio, MS Visio

Languages

UML20

Prototyping Tools

Axure 70

Reporting Tools

JIRA, SNOW

Database Tools

Basic MySQL Knowledge

Analysis Tools

Tableau, Power BI

Certification

  • Agile Business Analyst Certification
  • Tableau Desktop Specialist
  • Salesforce Platform Developer 1
  • MEAN Stack

Accomplishments

Appreciations and rewards from Client and internal Heads (Winner Circle points) for multiple projects for 2,3 projects.

Certification Vouchers

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1

Hobbies

  • Travelling
  • Listening Music
  • Cooking
  • Drawing

Timeline

IT Business Analyst

StateStreet
07.2023 - Current

Business Analyst/PMO

Apple
01.2023 - 06.2023

Business Analyst/PMO

CITI BANK
03.2021 - 12.2022

BA/Technical Analyst

KIER
09.2020 - 02.2021

M.Tech -

Vellore Institute of Technology

B.SC - Mathematics, Statistics, Computer Science

Loyola Academy Degree and PG college

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Mythri Yellambhatta