N Gopalan
HR
Trichy
Summary
To serve the interests of the organization in the best of my capabilities with a sense of responsibility and involvement along with being a dynamic team player. Versatile Senior Manager specializing in Client relation and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Senior Manager-Client Relations
Sri Sai Power and Equipment's Pvt Ltd & Sri Sai Tech And Hr Solutions Pvt Ltd
Trichy
03.2021 - Current
- Company Overview: Rich experience in HR & Outsourcing Industry, gained immense knowledge in HR consulting service (IT & Non IT), Client Relationship Management, Recruiting, Outsourcing, Company mapping and getting new business empanelment
- Exhaustive exposure into Client Handling and Recruitment Process
- Expertise in getting new clients and follow up end to end process, having a good relationship with clients and more than 60 Colleges
- Handling Trichy Head Office
- Expertise in all Domain verticals viz IT, NON IT, Accounts, Finance, Sales, Engineering, Manufacturing, Process, Infrastructure, Marketing, Media, Hospitality, Telecom etc.,
- Excellent knowledge of Recruitment cycle, in terms of Client Meets, Drives, Clients co-ordination, Daily MIS, Weekly MIS, Monthly & quarterly targets
- Responsible for delivery of multiple clients like HDFC, Aditya Birla, Tech Mahindra, Omega Health Care, Sai Power, Vijay Dairy, OASys Technology, Siam Computing etc.,
- Rich experience in HR & Outsourcing Industry, gained immense knowledge in HR consulting service (IT & Non IT), Client Relationship Management, Recruiting, Outsourcing, Company mapping and getting new business empanelment
Sr. Manager - Human Resources
Femina hotel Pvt. Ltd.
Trichy
10.2019 - 03.2021
- Coordinating with Bank in account opening for new joiners
- Created Employees file
- Addressing employee's grievance
- Coordinating to get offer letter and Appointment letter
- Hands on management of full cycle recruitment process across full spectrum of hires, including, screening, interviewing, salary negotiation etc
- Responsible for ensuring the quality of delivery by screening and short-listing the resumes
- SPOC (Single Point of Contact) for HR's
- Formulation and execution of various techniques for managing and developing the database for optimum utilization using all methodologies of sourcing like Headhunting, Networking, Employee Referrals, Internet Sourcing to fulfill the client's requirement
- Preparing Trackers and Reports to director
- Excellent knowledge of Recruitment cycle, in terms of Client Meets, Drives, Clients co-ordination, Daily MIS, Weekly MIS, Monthly & quarterly targets
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Senior Manager-Client Relations
Forte solutions Pvt Ltd
Trichy
07.2018 - 09.2019
- Company Overview: Rich experience in HR & Outsourcing Industry, gained immense knowledge in HR consulting service (IT & Non IT), Client Relationship Management, Recruiting, Outsourcing, company mapping
- Exhaustive exposure into Client Handling and Recruitment Process
- Expertise in getting new clients and follow up the end to end process, having a good relationship with the clients
- Handling three branches located in Trichy, Bangalore, Ooty
- Expertise in all the Domain verticals viz IT, NON IT, Accounts, Finance, Sales, Engineering, Manufacturing, Process, Infrastructure, Marketing, Media, Hospitality, Telecom etc.,
- Excellent knowledge of Recruitment cycle, in terms of Client Meets, Drives, Clients co-ordination, Daily MIS, Weekly MIS, Monthly & quarterly targets
- Responsible for the delivery of multiple clients like TCS, Infosys, CTS and Non IT like Vodafone idea, Royal Enfield, Cavin care etc.,
- Hands on management of full cycle recruitment process across full spectrum of hires, including, screening, interviewing, salary negotiation etc
- Managing IT /Non IT Recruitment with a team of recruiters consisting of both senior and junior recruiters
- Responsible for ensuring the quality of delivery by screening and short-listing the resumes
- Executive search, for the IT peoples
- SPOC (Single Point of Contact) for HR's
- Formulation and execution of various techniques for managing and developing the database for optimum utilization using all methodologies of sourcing like Headhunting, Networking, Employee Referrals, Internet Sourcing to fulfill the client's requirement
- Preparing Trackers and Reports for Pan India Clients
- Rich experience in HR & Outsourcing Industry, gained immense knowledge in HR consulting service (IT & Non IT), Client Relationship Management, Recruiting, Outsourcing, company mapping
Operation Supervisor - Safety Dept
Yun Onn Company Pte Ltd.
Singapore
07.2015 - 07.2018
- Procedures, Risk assessments and safe work instructions
- Collate and analyses incident statistics (Accident / Near miss) and recommend intervention strategies; to eliminate/ reduce risk of future Occurrences and incidents of ill health and lost work days
- Present incident statistics at monthly HSE induction meeting and others committees
- Co-ordinate emergency preparedness drill, eg, site evacuations
- Ensure completion of HSE induction is completed for new employees, contractors & Visitors
- Ensure all stakeholders on site are aware of HSE policy and compliance to health and safety/ emergency procedures
- Daily site visits
Operation Supervisor
EngSeng Construction Pte Ltd & Yun Onn Company Pte Ltd
Singapore
10.2013 - 06.2015
- Answer and direct phone calls
- Organize and schedule meetings and appointments
- Maintain Contact Lists
- Produce and distribute correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Check Incoming and Outgoing Do's with Supplier Invoice
- Develop and maintain a filing system
- Order office supplies (Stationary & Assets)
- Send faulty Assets to service Centre and maintain repair cost
- Enroll Candidates for Core trade & Multi skill in BCA
- Arrange claim for Core trade & Multi skill in WTU funding
- Apply Factory License for new project & Builder License for company in OBLS & BCA
- Arrange Insurance for Lorries & Equipment
- Handling LTA matters for Motor vehicles (Road Tax, COE, VPC & Summons)
- Book travel arrangements
- Provide general support to visitors
- Arrange duties for Security & Drivers and maintain records
- Monitor and maintain record for Diesel consumption and Vehicle idling time by GPS
- Visit and Analysis issues arise from worker dormitory and inform to Directors
- Communicate and alias with other members and officers in other Departments as necessary
- Completed bi-weekly payroll for 600 employees.
Branch Coordinator
Forte solutions Pvt Ltd
Coimbatore
06.2012 - 08.2013
- ROTN Recruiter Pepsi and Coke off Role
- Achieved targets more than 100%
- Initiated in recruitment of nearly 250 people within 12 months individually without a team
- Implemented marketing initiatives to increase brand awareness and drive sales growth within the branch.
- Improved branch efficiency by streamlining processes and implementing time-saving strategies.
- Conducted performance evaluations for staff members, providing constructive feedback on areas needing improvement.
- Assisted in recruiting efforts to attract top talent for open positions within the branch.
- Supported the development of innovative solutions that improved overall customer experience.
- Balanced operational awareness with customer focus.
- Coordinated and assigned service call requests.
- Managed branch inventory, ensuring adequate supply levels for daily operations.
- Enhanced employee performance through regular feedback, training, and development opportunities.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Senior Executive
Talent pro India Hr Pvt Ltd
Trichy
04.2011 - 05.2012
- ROTN Recruiter Pepsi and Coke off Role
- Achieved targets more than 100%
- Initiated in recruitment of nearly 250 people within 12 months individually without a team
- Taking care of Recruitment to exit interview
- Recruitment
- Post recruitment
- Induction and joining formalities
- Coordinating with Bank in account opening for new joiners
- Created Employees file
- Handling the IJP of employees and conducting HR round interview for promotion
- Addressing employee's grievance
- Coordinating to get offer letter and Appointment letter
- Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.
Business Development Executive
Grahams Foreign Exchange& Finance Pvt.Ltd.
Trichy
04.2009 - 04.2011
- Look forward for business development & technical reports, Achieved target more than 100%
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
Relationship Executive
Bharatmatrimony.com Pvt Ltd.
Trichy
08.2003 - 03.2009
- Company Overview: One among the leading MNC Company, No.1 Indian Matrimony Portal providing a well-integrated platform for millions worldwide, seeking marriage alliances
- Also assisted with HR activities to HO like staffing, staff welfare activities, EPF, account opening, Attendance maintaining, leave register maintaining
- From April 2007 - March 2009 looked into the Business promotion activities at Bharatmatrimony.com
- One among the leading MNC Company, No.1 Indian Matrimony Portal providing a well-integrated platform for millions worldwide, seeking marriage alliances
Education
MBA - Human Resources Management
Bharathidasan University
Trichy 08.2008 - 08.2010
B.A - History
Annamalai University
Trichy 08.2004 - 08.2007
Skills
MS Office
Strategic planning
Talent development
Operations management
Resource allocation
Operations planning
Documentation and reporting
Partnership development
Organizational development
Human resources management
Business performance management
Problem-solving
Team development
Time management
Customer relationship management
Address
Door no:30/3 Padma Vilas, Bharathiyar street, Town Station Road, Trichy, Tamil Nadu, 620002, Door no:30/3 Padma Vilas, Bharathiyar street, Town Station Road, Trichy, Tamil Nadu, 620002
Disclaimer
I hereby declare that the particulars furnished above are true and correct to the best of my knowledge and belief.
Personal Information
- Father's Name: G. Narayanan
- Date of Birth: 07/16/85
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Manager-Client Relations
Sri Sai Power and Equipment's Pvt Ltd & Sri Sai Tech And Hr Solutions Pvt Ltd
03.2021 - Current
Sr. Manager - Human Resources
Femina hotel Pvt. Ltd.
10.2019 - 03.2021
Senior Manager-Client Relations
Forte solutions Pvt Ltd
07.2018 - 09.2019
Operation Supervisor - Safety Dept
Yun Onn Company Pte Ltd.
07.2015 - 07.2018
Operation Supervisor
EngSeng Construction Pte Ltd & Yun Onn Company Pte Ltd
10.2013 - 06.2015
Branch Coordinator
Forte solutions Pvt Ltd
06.2012 - 08.2013
Senior Executive
Talent pro India Hr Pvt Ltd
04.2011 - 05.2012
Business Development Executive
Grahams Foreign Exchange& Finance Pvt.Ltd.
04.2009 - 04.2011
MBA - Human Resources Management
Bharathidasan University
08.2008 - 08.2010
B.A - History
Annamalai University
08.2004 - 08.2007
Relationship Executive
Bharatmatrimony.com Pvt Ltd.
08.2003 - 03.2009
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