N MAGESH
Chennai
Summary
Dynamic leader with 20 years of experience at VST Central Kia, specializing in business development and strategic planning. Demonstrated success in optimizing performance and implementing digital marketing strategies that significantly boosted sales and team engagement. Expertise in fostering strong relationships and applying Kaizen principles, resulting in notable market expansion and operational excellence. Committed to driving long-term success through innovative approaches and continuous improvement.
Overview
21
21
years of professional experience
Work History
Assistant General Manager
VST Central Kia
Chennai
11.2020 - Current
- Led teams in Chennai and Vellore consisting of 4 SMs, 10 TLs, and 60 KECs.
- Managed business volumes of 2123 units in 2023 & 2312 units in 2024 YTD.
- Expanded business reach in Chennai and Vellore.
- Oversaw workforce training initiatives, onboarding processes and ensured effective liaison with KIA.
- Planned and developed short-term and long-term business plans.
- Presented detailed comparison of weekly & monthly projections and actual outcomes to management.
- Organized discussions with Branch Managers about Scheme communication, targets, BTL activities, and team performance.
- Cultivated strong employee morale through an upbeat attitude.
- Streamlined scheduling processes along with delegation of tasks and conducting evaluations for optimal productivity.
- Initiated cost-saving measures to optimize operational expenses and increase profitability.
- Oversaw daily operations, ensuring efficiency and compliance with company standards.
Branch Head - Sales
Lanson Toyota
Chennai
06.2012 - 10.2020
- Planned and developed short-term and long-term goals and objectives using Hoshin.
- Implemented enhanced procedures by continuously assessing daily activities.
- Compiled and presented weekly updates on enquiry, order, and retail performance against targets.
- Facilitated discussions on various aspects including target achievement and MSAP by conducting regular manager meetings.
- Directed onboarding and coaching processes ensuring efficient sales activities.
- Fostered a positive work environment by maintaining enthusiasm.
- Conceived economical promotional campaigns for business sustenance and executed new product launches.
- Implemented corrective actions to resolve customer issues, enhancing satisfaction scores(NCDS & S-Cube).
- Conducted analysis of monthly financial data to uphold a Sales Absorption ratio at 0.6.
Team Leader - Corporate Sales
Chennai Ford
Chennai
06.2004 - 05.2012
- Supervised a team of seven, ensuring targets were consistently met.
- Conducted regular trainings each week focused on product and process.
- Supervised the reaccreditation process while ensuring high standards in sales and overall process efficiency.
- Prepare and submit comprehensive reports on key metrics including retail counts and client engagements.
- Regularly hold meetings with current clients and high-potential prospects.
- Analyzed data to identify trends in customer behavior and preferences.
- Resolved customer complaints quickly and efficiently.
- Cultivated strong professional relationships with corporate houses, leasing companies, suppliers and taxi operators to drive long-term business development.
Education
Masters - Business Administration, Marketing & Finance
Tagore Engineering College
05.2004
Bachelors - Science, Computer Science
Vel's College of Arts & Science
06.2002
Skills
- Business Development
- Strategic Planning
- Performance Optimization
- Best in Town Approach
- Sales Demand Analysis
- Dealer Financial Management
- Facilitating Small Group Activities
- Applying Kaizen Principles
References
- Mr Dhanraj Stephens, Former General Manager, Chennai Ford, 9840053208
- Mr Ravichander, General Manager - Operations, Lanson Toyota, 9841270700
Key Initiatives & Deliverables
- Network Expansion: Redhills and T Nagar outlets in Chennai, Kancheepuram and TV Malai festival counters in Vellore
- Quality Care - Sales (QCS) Accreditation achieved at Chennai Ford, 2011
- Sales Performance - Delivered 88 cars to NTL call Taxi during their launch.
- Customer Engagement - Facilitated a web seminar on 'Myths & Mantras of Education' via Zoom (Zoom Video Communications), engaging 275 customers with guest speaker Educationalist Mr. Nedunchezian
Personal Information
- Age: 42
- Passport Number: T0718266
- Father's Name: C P Narayanan
- Blood Group: B +ve
- Date of Birth: 01/12/82
- Marital Status: Married
Accomplishments
- Instrumental in leading VST Central Chennai to be honored as the No 1 dealer in Overall Sales Performance during the Kia Dealer Business Conference 2024
- Awarded as No 1 Sales Head and recognized with a trip to Dubai for liquidating Non-RDE stocks from February to April 2023
- Recognition for outstanding sales performance with a trip to Bali for liquidating pre-existing Seltos, July - September 2023
Languages
Tamil
First Language
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Assistant General Manager
VST Central Kia
11.2020 - Current
Branch Head - Sales
Lanson Toyota
06.2012 - 10.2020
Team Leader - Corporate Sales
Chennai Ford
06.2004 - 05.2012
Masters - Business Administration, Marketing & Finance
Tagore Engineering College
Bachelors - Science, Computer Science
Vel's College of Arts & Science
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