Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

N PRANITHA

SECUNDERABAD

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

ADP
HYDERABAD
08.2021 - 11.2023
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Conferred with customers by emails or in person to provide information about products or services.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Use to handle process audits.

Education

B.com - Accounting And Business Management

Bhavans Vivekanadha Degree Collage
Sainkpuri
06-2021

MBA -

Suparbhat Institute of Management Studies
Keesara

Skills

  • Product Sales
  • Sales Expertise
  • Multi-Task Management
  • Researching
  • Team Development
  • Dispute Resolution

Affiliations

  • Browsing internet & social media
  • Listing songs

Languages

Tamil
First Language
English,Tamil,Hindi,Telugu
Upper Intermediate (B2)
B2

Timeline

Customer Service Representative

ADP
08.2021 - 11.2023

B.com - Accounting And Business Management

Bhavans Vivekanadha Degree Collage

MBA -

Suparbhat Institute of Management Studies
N PRANITHA