N. RAGHAVENDIRAN
Dharmapuri,Tamilnadu
Summary
- Professional Objective: A suitable position requires to utilizing my knowledge, skill and experience in contributing towards the company’s growth & objectives. Having 10 Years and 10 Months of experience in the field of IT Industry working as an Application Support/ Business Analyst in implementation of Core Banking Solution for Banking and Financial Services.
- Good exposure in performance and management of Banking software implementation and maintenance.
- Good at understanding any technical process and Trouble shooting
- Prompt in achieving target on time through company morale by managing and motivating team organized with strong ethics. Data/Business analyst experienced in reconciliation and analysis, identifying gaps, discovering issues and BA documentation
- Deep knowledge of principles, practices and theories of Finance.
- Knowledge of accounting- GL, P&L, GL Implementation/GL migration
- Coordinate training needs for implementation; including strategy, content and delivery.. Strong understanding of SQL/ Excel.
- Testing experience UAT and assist end users with testing and training
- Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands.
- To Provide support for users requiring assistance with data mining, report generation and data analysis from a variety of data sources including, remote deposit capture and online account opening solutions
- To Assist with user role creation, system configuration and maintenance activity of Banking systems.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
19
19
Certifications
Work History
Sr.Software Associate
IBM Global Services
01.2020 - 04.2020
- Roles and Resposibilities:
- Provides leadership in a variety of planning and development activities, for the purpose of creating short and long term plans for providing support to the business
- Analysis and assessment of business needs and requirements versus system support
- Provide Core Banking System parameterization according to the user requests as well as a regular periodic parameterization
- Create new branches, products, features, modules in core banking system up on request
- Identify, analyze and report occurred and potential user and/or system problems as well as coordinate with software vendor for solutions, including troubleshooting, root cause analysis and implementing bug fixes
- Support system upgrades, new features and/or product test, and apply fixes/patches
- Provides support to the IT Help desk for application related calls
- Ensure that all policies and guidelines are implemented according to audit recommendations/requirements
- Prepares written materials (e.g
- Procedures, system level documentation, reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information
- Provide leadership to other CBS unit staff in ensuring services are delivered accurately and timely while adhering to laid out procedures and policies
- Review vendor contracts and assist in negotiating with vendors for the purpose of providing the bank cost effective and reliable services
- Ensure compliance with bank and regulator requirementts during implementation of various CBS related services for the bank
- Be a core member for all IT project implementation groups, coordinating execution of CBS related activities
Application Support/ Business Analyst
Tamilnadu Cooperative Urban Banks Federation
Chennai
05.2007 - 12.2019
- Deputed to : Dharmapuri and Salem Region
- Name of the Application: Flexcube
- Langauges : Sql
- Application Server Package Roles and Responsibilities: The role is responsible for assisting the Application Support Manager in the support of the Bank’s core software applications and any interfacing software
- This includes serving as the security administrator and providing branch support related to all related applications.
System Engineer/Analyst, Clien
Amulya Infotech India Pvt Ltd, Regions Financial Corporation
Coimbatore, Tamilnadu
09.2017 - 04.2018
- Review QA Test Scripts and Test Cases to ensure adequate coverage and understanding of the solution requirements by the QA team
- Responsible for ensuring industry security best practices are followed in Banking systems
- And user audit oversight
- Supporting IT business processes of change management, configuration management, and business continuity
- Understand business processes, the flow of data within and between processes, and recommend process improvements for better data quality and effectiveness
- Partner closely with data custodians from various business teams to identify new data initiatives, determine priorities, and run initiatives as needed
- Coordinate efforts to resolve production tickets by communicating issues to internal customers
- Responsible for creation of Root Cause Analysis (RCA) for major production issues
- Perform system testing of programmer’s implementation of design
- Handle customer service questions concerning regulations and existing industry requirements
- Analyze client problems and propose solutions
- Documenting and translating customer business functions and processes
- Warranting the system design is perfect as per the needs of the customer
- Participating in functionality testing and user acceptance testing of the new system
- Developing a training program and conducting formal training sessions covering
- Acting as a team-lead on assigned projects and assignments; and providing work, ,US
- Product : Flexcube UBS
- Solutioning and tracing client business requirements to functional requirements
- Providing accurate estimates for BA effort on work assignments
- Creating tickets in to engage engineering and product development as required by the project
- To Meet with business owners, and end users to define business, financial, and operations requirements and systems goals, identifying and resolving systems issues
- Reviews IT system maintenance requests to determine requirements
- Documents business requirements utilizing process flows diagrams and use cases scenarios as needed
- Develop system maintenance request deliverables
- Translate business requirements into technical system specifications
- Provide direction to system programmers to complete system maintenance requests
- Attend lessons learned reviews to ensure that best-practices and issues are reflected in updated processes
- Review QA Test Scripts and Test Cases to ensure adequate coverage and understanding of the solution requirements by the QA team
- Issues management and reporting during the project design/development phase
- Leading the team in issue triage during QA, UAT and post production support through TTP, this includes reviewing log files to determine the root cause
- Resolving Originate configuration related defec
Implementation Engineer/Business Analyst
Infrasoft Technologies Ltd, Omni Enterprises
Chennai, Pune
06.2016 - 07.2017
- Telengana State Cooperative Apex Bank CBS Implementation
- Project Title, Mumbai - Software Implementation and Testing
- Application :, The ideal responsible for getting complete Business Intelligence requirements from the customer by conducting requirement gathering sessions & designing and implementing the solution on a Cloud environment or on an on-premise model
- Requirement Analysis and BRD preparation for Banking solutions
- Thorough understanding of Banking business areas specifically with respect to regulatory reporting
- Dealing with Banking customers on day to day basis
- Working with a team of Technical Leads & Developers and/or functional users to perform detailed requirements analysis
- Done implementation of products / solutions for banks in India
- Prior experience on RBI ADF / Regulatory reporting, Basel III Reporting, Risk Based Supervision
- Knowledge of ETL Technologies like Informatica Business area functionality on Banking business areas - like Loans, Deposits, GL, Delivery Channels, Treasury etc
- Experience and working knowledge leading CBS systems like Flex & Omni Product
- SDLC lifecycle, right from requirement, engineering, training, UAT and Go Live
Team Leader
03.2011 - 07.2016
- Awarded as Best Performer in year 2012 & 2013 For Team Management.
service representative of Wipro
WIPRO INFOTECH LTD, Crown solutions PVT LTD
Chennai
10.2010 - 05.2016
- Project Details: 1
- Implementing Core Banking system for District Central and Urban Cooperative banks 2.Implementation and Application Support for Lakshmi Vilas Bank for Oracle Flexcube Application
- 3.Migration Engineer In TCS BANCS Application Project
- Previous Project:
- This project mainly involves implementation of Total Bank Automation ( which supports the Centralized Banking Application and it's day to day Retail banking delivery, analysis and maintenance of banking database and reporting of information pivotal to the operation of a modern CBS (Core Banking Systems)
- With a flexible approach to change, banks can enable agility in their operations to drive growth and improve profitability.
System Administrator
Sutherland Global Services
10.2009 - 10.2010
- Managing Windows/Linux Operating System & Troubleshootings
- Operating System Installations And trouble Shootings
- Troubleshooting with the Banking Application
- Configuring Printers and Hardware issues
- Managing D2k database Servers
- Network Configurations
- Rollout Activity of Taking Backups.
Team Leader/Application Support
- Team Lead in Rollout activity for Core Banking Solutions Implementation project
- Coordinating with the Customers to implement the project
- Providing Facility Management Support and interacting with the customers to Sign agreements
- Maintaining a Professional relationship with the customers
- Conducting Training to Customer with a perfect documentation
- Managing the team with day to day activities allocated tasks to them
- Conducting User Acceptance Test and to rectify their requirements while delivering the product
- Installation of Linux Operating System and Connecting the Banking Applications
- Installation of JBOSS Web server, PostgreSQL8.3, Pgadmin III in various Platforms
- Managing Servers with Linux O.S with My team
- Modem configuration and Remote Management of Servers
- Interacting with Vendors for Maintaining & support Equipments
- Trouble shooting of Red Hat linux operating system as & when required
- Installed and maintenance of Samba Server and installed and configured FTP Server & providing access to shared folder objects
- Basics with windows like user account creation setting policies and Working with LVM
- RPM & patches installation (Configured & Maintenance of YUM)
- Installing other project based applications
- Providing permissions with Sudo to users
- Scheduling Jobs with Crontab and Checking of Logs from every severs
- Performing day to day activities and Monitoring firewall (Sonicwall) & Network monitoring
- Configure and maintenance of the Network Printer in both windows and Linux
- Setting up of PostgreSQL (Including Replications) and Web Servers
- Providing excess through Linux firewall (IPTABLES), Troubleshooting problems related to network in production environment
- Going live with newly build servers through the monitoring tool Nagios
- Configured Static IP Address to access the application and solve the database related issues
- Provided Facility Management Support to the Bankers as per the Agreement Signed with the Company.
Education
Bachelor Of Technology - Information Technology
Jayam College Of Engineering Affiliated to Anna university
01.2004 - 01.2008
Skills
The role is responsible for assisting Bank’s core software applications and interfacing software This includes serving as the security administrator and providing branch support related to all related applications
Certification
System Administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Sr.Software Associate
IBM Global Services
01.2020 - 04.2020
System Engineer/Analyst, Clien
Amulya Infotech India Pvt Ltd, Regions Financial Corporation
09.2017 - 04.2018
Implementation Engineer/Business Analyst
Infrasoft Technologies Ltd, Omni Enterprises
06.2016 - 07.2017
Team Leader
03.2011 - 07.2016
service representative of Wipro
WIPRO INFOTECH LTD, Crown solutions PVT LTD
10.2010 - 05.2016
System Administrator
Sutherland Global Services
10.2009 - 10.2010
Application Support/ Business Analyst
Tamilnadu Cooperative Urban Banks Federation
05.2007 - 12.2019
Bachelor Of Technology - Information Technology
Jayam College Of Engineering Affiliated to Anna university
01.2004 - 01.2008