Ms word
Hi, I’m
Naazma Shoheb Shaikh
Sales Coordinator, Back Office
Mumbai
Summary
Dynamic professional with a proven track record at Holoflex Limited, excelling in back office operations and management. Skilled in MS Office and fostering strong client relationships, I enhanced patient experiences and streamlined processes, contributing to increased productivity and compliance. Adept at training and mentoring, I drive team success through effective collaboration.
Overview
3
years of professional experience
3
Languages
Work History
Holoflex Limited
Back Office
12.2014 - 10.2015
Job overview
- Enhanced patient experience by providing efficient back office support and maintaining a clean, organized workspace.
- Created informative training manuals to help new hires acclimate quickly to their roles as Back Office Assistants.
- Ensured compliance with industry regulations by monitoring adherence to policies, procedures, and guidelines within the back office environment.
- Assisted with back office operations during peak periods to maintain productivity levels across all departments.
Radix Electrosystems Pvt.ltd
Sales Coordinator
09.2013 - 12.2014
Job overview
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Managed networking events and conferences to expand brand reach and drive lead generation.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
Apex LED Lighting System
Sales Coordinator
07.2012 - 10.2013
Job overview
- Ensured precision in documenting sales activities such as contracts, proposals, quotes, follow-ups, and customer interactions.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Coordinated product demonstrations to showcase key features for sales prospects.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Built relationships with customers and community to promote long term business growth.
Education
REI Radio Electronics And Video Engineering InstituteMumbai, India
High School Diploma
07-2011
Skills
Back office
Back office management
Back office operations
Back office support
Background check processing
Office meetings
Strong MS office abilities
Software
Ms excel
ERP
Sap
Interests
Cooking, reading
Timeline
Back Office
Holoflex Limited
12.2014 - 10.2015
Sales Coordinator
Radix Electrosystems Pvt.ltd
09.2013 - 12.2014
Sales Coordinator
Apex LED Lighting System
07.2012 - 10.2013
REI Radio Electronics And Video Engineering Institute
High School Diploma