Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Restaurant General Manager
Wow Chicken
Kolkata
05.2022 - Current
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
Correctly calculated inventory and ordered appropriate supplies.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Restaurant Manager
Devyani International Limited
10.2016 - Current
Overall responsible for store P&L.Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Completes store operational requirements by scheduling and assigning employees; following up on work results
Protects employees and customers by providing a safe and clean store environment
Control food cost by analyzing variances.
Orchestrated positive customer experiences by overseeing every area of operations.
Module trainer of tm to Shift Manager
Lead Guest Experiance Manager
Barista Coffee Company Limited
05.2011 - 10.2016
Control P&L by following cost,inventory and other expenses
Ensure food & beverage quality with 100% guest satisfaction
Ensure training and motivation of staff to make perfect working environment
Ensure local store marketing activity
Team menber
KFC
12.2009 - 05.2011
Education
Bsc - Hotel Management,Catering and Tourism
Panjub TechnicalUniversity
01.2008 - 01.2011
WBCHSE
Akui Union High School
03.2007 - 03.2009
WBBSE
Bahalalpur Ram Dayal High School
02.2004 - 02.2006
Skills
Food preparation and safety
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Accomplishments
Annual Business Award - 2016 on Sales and Profitability. Increased sales by 80% while reducing food costs by 4%.
Hobbies
Portrait and figurative Drawing, Sketch and Acrylic
Timeline
Restaurant General Manager
Wow Chicken
05.2022 - Current
Restaurant Manager
Devyani International Limited
10.2016 - Current
Lead Guest Experiance Manager
Barista Coffee Company Limited
05.2011 - 10.2016
Team menber
KFC
12.2009 - 05.2011
Bsc - Hotel Management,Catering and Tourism
Panjub TechnicalUniversity
01.2008 - 01.2011
WBCHSE
03.2007 - 03.2009
WBBSE
02.2004 - 02.2006
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