Nabil Khan
BANKER
Panvel
Summary
To work with a young & forward thinking organization that will challenge and nurture my creative talent and technical skills, thereby adding value to my existing knowledge & experience.
Overview
2025
2025
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Branch Manager
Kotak Mahindra Bank
NAVI MUMBAI
08.2024 - Current
- Responsible for the administration and efficient daily operation of a full service branch office, including lending, product sales, customer service, and security and safety in accordance with the Banks objectives
- Enhance and contribute in the growth of the company through Business Development
- Responsible for generating the revenue through the sales of Life Insurance, General Insurance and Mutual fund
- Ensuring the revenue and growth of the Branch
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
Branch Manager
HDFC BANK LTD
MUMBAI
9 2022 - 08.2024
- Responsible for the administration and efficient daily operation of a full service branch office, including lending, product sales, customer service, and security and safety in accordance with the Banks objectives
- Enhance and contribute in the growth of the company through Business Development
- Responsible for generating the revenue through the sales of Life Insurance, General Insurance and Mutual fund
- Ensuring the revenue and growth of the Branch
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Relationship Manager
HDFC BANK LTD
NAVI MUMBAI
10.2013 - 08.2022
- Primarily responsible for acquisition of new corporate through area mapping, cold calling, references
- To Manage HNI Customers
- To acquire top management savings and current accounts
- Managing cross sell products, credit card, Assets, Life insurance, General Insurance, Mutual Funds
- Analyzing of issues and query raised by clients, providing the best solution possible
- Opening accounts for new hires in different corporate & subsequently yielding revenues for the bank through corporate salary accounts
- Developing & maintaining better relationships with existing client base by solving service related issues, doubts, queries
- Conducting tax planning sessions in corporate
- Got my grade promotion in 2018-2019
- Won the MDRT contest 4 times in Life Insurance
- Rewarded best CASA Campion in West for retail Liabilities in Nov 2019 to Jan 2020
- Won the Gold Coin in Insurance contest in Feb 2019
Sales Associate
a India
MUMBAIL
05.2010 - 12.2012
- Increased sales by building strong customer relationships and providing excellent service.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Established rapport with customers using active listening and interpersonal skills.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Team Leader
Mastermind Services BPO India Pvt Ltd
MUMBAI
05.2008 - 11.2008
- Managing Team of Tele caller
- Generating new prospects and managing clients for the services issues and also doing cross sell of the sim
- Competitive analysis
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
T Y B.COM -
Mumbai University
SHRI RAM COLLEGE OF COMERCE 01.2012 - 01.2013
H S C - COMMERCE
Mumbai University
UBS COLLEGE OF COMMERCE 01.2007 - 01.2008
S.S.C. -
Maharashtra Board
JAI BHARAT ENGLISH SCHOOL 01.2005 - 01.2006
Skills
Customer service
Branch operations management
Relationship building
Relationship building and management
Personal Information
- Date of Birth: 09/25/87
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Moreaboutme
- I am able to handle multiple tasks on a daily basis.
- Energetic and eager to learn new skills.
- I work with team to provide most beneficial solutions for our customers.
- I am passionate and ambitious about my work.
Certification
MDRT
Timeline
Branch Manager
Kotak Mahindra Bank
08.2024 - Current
MDRT
02-2022
Relationship Manager
HDFC BANK LTD
10.2013 - 08.2022
T Y B.COM -
Mumbai University
01.2012 - 01.2013
Sales Associate
a India
05.2010 - 12.2012
Team Leader
Mastermind Services BPO India Pvt Ltd
05.2008 - 11.2008
H S C - COMMERCE
Mumbai University
01.2007 - 01.2008
S.S.C. -
Maharashtra Board
01.2005 - 01.2006
Branch Manager
HDFC BANK LTD
9 2022 - 08.2024