Nabin Chandra Bisht
Darchula
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
4
4
years of professional experience
Work History
Head Waiter
Taj Jumeriah Lakes towers
01.2022 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Restaurant Supervisor
Jaffer Bhai Restaurant
01.2020 - 12.2021
- Collaborated with specialists, producers, and designers to produce original video content for one hundred projects.
- Configured shots based on daily needs, weather and lighting conditions, and available equipment.
- Set and maintained organized and detailed schedules for production.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
Education
Post Graduation - Management Studies
Himalayan College
Nepal High School Diploma -
Kanchan Vidya Mandir
Kanchapur, Nepal Skills
- Upselling Techniques
- Dining Customer Service
- Table Setting Arrangements
- Cash Handling
- Billing and Payment Processing
Timeline
Head Waiter
Taj Jumeriah Lakes towers
01.2022 - Current
Restaurant Supervisor
Jaffer Bhai Restaurant
01.2020 - 12.2021
Post Graduation - Management Studies
Himalayan College
High School Diploma -
Kanchan Vidya Mandir
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