Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
Generic

Nabin Kumar Singh

Bangalore

Summary

Dynamic technology leader with 24 years of experience at Ping Identity, driving quality and performance engineering. Expert in test automation and agile transformation, achieving 90%+ API test automation. Recognized for building high-performing teams and delivering scalable solutions that align with business outcomes while enhancing operational efficiency.

Overview

21
21
years of professional experience

Work History

Engineering Manager QA

Ping Identity
Bangalore
01.2023 - Current
  • Built and led global SDET and performance engineering teams in India, scaling QA maturity through strategic hiring, agile coaching, and delivery enablement.
  • Oversaw QA and automation for PingOne, DaVinci, and Core Services, managing microservices delivery and agile rollouts across squads following audit standards ISO/IEC 27001 & 27017/27018.
  • Implemented modern engineering practices—Test Driven Development (TDD), CI/CD pipelines, and release strategies including A/B testing, Canary, Staggered, and Blue-Green deployments.
  • Established platform infrastructure with auto-scaling, distributed databases, failover design, performance/load testing, and security validation using SRE and DevOps principles.
  • Program-managed automation strategy across products, delivering 100+ SaaS releases with 90%+ API test automation and <1% pipeline failure rate, reducing customer-reported defects by 20%.
  • Spearheaded - GenAI integration in SDLC using ChatGPT, Copilot, and Gemini for test artifact generation, automated reviews, and 70% faster cycles with 40% QA cost savings.
  • Enhanced automation frameworks using Java, TestNG, Maven, Selenium, and Playwright; integrated GenAI via OpenAI Python SDK with GitHub for automated code generation and MR reviews.
  • Leveraged prompt engineering with built-in AI tools across IDEs such as Eclipse, IntelliJ, and Visual Studio to accelerate intelligent code suggestions and QA workflows.
  • Embedded SAST/DAST gates into Jenkins/GitHub pipelines using Fortify, Burp Suite, Snyk, and JFrog Xray.
  • Conducted performance testing using JMeter with New Relic for full-stack observability.
  • Defined and tracked QA KPIs and OKRs—test coverage, defect leakage, test ROI—while mentoring teams in GenAI-driven QA.
  • Facilitated Agile ceremonies, served as Scrum Coach, and led QA strategy workshops and PoCs for Fortune 500 clients.
  • Managed 11-member HCL FTC vendor team for backlog automation, delivery oversight, and quality governance across distributed squads.

QA Lead

Business Objects(SAP Labs)
Bangalore
07.2004 - 03.2007
  • Company Overview: http://www.sap.com
  • Led QA and automation for BusinessObjects Enterprise XI and mid-market product lines - Data Federator, MHF 3.5, IQ, IM, Encyclopedia, EPM, ensuring quality standards across releases.
  • Developed data-driven automation frameworks using SilkTest, Java, and Excel; maintained nightly build test harnesses and reduced test cycles significantly.
  • Built a centralized mainframe test environment to support cross-team QA execution, increasing utilization and efficiency.
  • Spearheaded end-to-end validation including functional, regression, integration, performance, and real-time data testing.
  • Conducted FMEA, CAPA reviews, and quality audits, supporting compliance with ISO/CMMI standards.
  • Led onboarding and mentoring programs, cutting QA ramp-up time from 2 weeks to 5 days.
  • Acted as the SPOC for test strategy, product standard compliance, and release certification across 10+ BusinessObjects products.
  • Coordinated product delivery between R&D, product management, and customer-specific requirements, ensuring on-time releases and quality alignment.
  • Tracked release progress using Jira and Confluence; resolved team impediments and supported agile project needs.
  • Supervised compliance teams handling open-source audits and export compliance functions.
  • Http://www.sap.com

Group Lead Software QA Lead / Scrum Master / QA Manager / TPM

Software AG
Bangalore
12.2022
  • Company Overview: http://www.softwareag.co.in/
  • Led QA strategy and delivery for BPMS, BAM and Business Console products across cloud, on-prem, and mobile platforms—ensuring high-quality digital transformation outcomes.
  • Managed end-to-end release cycles for 10+ products, overseeing test planning, execution, and compliance with ISO standards and customer-specific certifications.
  • Built and scaled automation teams from 2 to 15, mentoring SDETs and QA leads across tech stacks and product lines.
  • Delivered scalable Web UI automation frameworks using Java, Selenium WebDriver, JUnit4, and POM/Data-Driven design to validate complex business workflow modules.
  • Contributed to the Testing Center of Excellence (TCoE) by developing reusable frameworks and implementing TDD/BDD-based strategies for unit, functional, and E2E automation using tools like QTP, Selenium, Cypress, and Java.
  • Drove 90%+ automation coverage for API and UI E2E scenarios, reducing post-release defects by 25% and improving release velocity.
  • Enabled DevSecOps adoption—embedding SAST/DAST into CI/CD pipelines and using Docker, Kubernetes, and GitHub Actions for scalable testing.
  • Collaborated with R&D, Product, and PMO to drive process unification, ISO documentation, and Jira/Confluence-based tracking across acquired products.
  • Orchestrated all Agile ceremonies including release/sprint planning, stand-ups, demos, retrospectives, and handled team impediments.
  • Delivered SaaS-based dashboards and mobile automation in alignment with customer KPIs and internal SRE metrics (30% incident reduction).
  • Acted as central QA contact for program management, reporting delivery metrics, managing risk/dependencies, and driving product quality improvements.
  • Contributed to UX design validation and customer-facing demos, including PoCs for enterprise clients like Google.
  • Http://www.softwareag.co.in/

Engineer QA / QC

IEC
Bangalore
  • Company Overview: http://www.int-elec.com/
  • Contributed to QA strategy development & test methodology planning for AC and DC motor speed drive systems.
  • Performed functional, integration, system, & load testing across embedded hardware modules and motor control software components.
  • Identified test data requirements and performed performance testing and validation of motor control software across multiple platforms, ensuring system stability & consistent response under varied load conditions.
  • Reviewing the Quality Management System (QMS) & CAPA review for quality improvement & compliance processes.
  • Investigated customer-reported failures, analyzed root causes, and communicated test findings to design and engineering teams to support design modifications and product improvement.
  • Testing tools functionality on Unix platforms, & QC of tools used for o/p mgmt. from Vendors.
  • Http://www.int-elec.com/

Assistance Engineer QA

Aspect Development (i2 technologies)
Bangalore
  • Company Overview: www.AspectDevelopment.com, www.i2technologies.com
  • Led a team of engineers to identify test data requirements, design data models, and perform data loading for Electronics and Telecom components supporting the SRM (Supplier Relationship Management) platform.
  • Created comprehensive test strategies and data pools to support automated System Testing and UAT (User Acceptance Testing) for catalog and component management modules.
  • Designed and implemented test processes around engineering applications handling data migration, ETL (Extract, Transform, Load) operations, and catalog database build activities.
  • Participated in requirements analysis and design document creation for SRM 6.0 and Form Fit & Function (FFF) applications, contributing to feature definition and quality assurance planning.
  • Developed detailed test plans, test cases, and maintained bug tracking reports, ensuring high-quality releases through proactive scenario testing and validation.
  • Conducted Sanity, Integration, Regression, Functional Testing, along with migration and version upgrade validation for SRM platforms.
  • Reviewed and supported Quality Management System (QMS) improvements and participated in Corrective and Preventive Action (CAPA) reviews to enhance overall process efficiency.
  • Www.AspectDevelopment.com, www.i2technologies.com

Program Manager -Test System Development / Test Engineer

Advanced Telecom
Bangalore
  • Led the program & delivered card test systems by managing design, development, deployment, & commissioning of CDOT RAX test systems for ITI India, from strategy to production, ensuring telecom standards & timely delivery.
  • Managed cross-functional teams across hardware, software, & firmware, overseeing product backlogs for CDOT IVR systems & driving features that contributed over ₹10M in revenue.
  • Delivered telecom programs covering system testing of C-DOT, L&T telephone exchanges, & EPABX software, ensuring E2E testing, validation, & interoperability.
  • Directed program management activities including planning, execution of milestones, integration schedules, stakeholder reviews, & project reporting.
  • Participated in sales & marketing demos, expanded customer projects through technical showcases, & led client onboarding — achieving a 31% improvement in feature adoption & faster transitions.
  • Report program issues, risks & dependencies; collaborate and facilitate resolutions at weekly engineering meetings & prepare reports for program directors.
  • Facilitated post-deployment support & technical handoffs, including training ITI engineers, workshops for system usage, & field-level root cause analysis.
  • Upgraded drivers, system testing, load, stress, conformance, & performance validation for telecom switching hardware cards & EPABX software.
  • Expanded team base to 15+ engineers from 2 within a year, handling multiple programs across different technologies and business groups.

Education

M-Tech - Software Systems - Data Analytics

BITS, Pilani

MBA - Operations Management

Symbiosis
Pune

B.E - Electronics & Telecommunication Engg

JDIET
Amravati, India

Diploma - Electronics & Telecomm. Engg

Silchar Govt Polytechnic
Silchar

Leadership program -

IIM Bangalore

Skills

  • Results-driven technology leader with 24 years of cross-industry experience delivering high-quality, scalable, secure, and high-performance enterprise applications
  • Proven success in leading global QA and engineering teams across SaaS, cloud-native, and on-prem platforms in domains such as Identity, Security, BI, BPM, Telecom, and Banking
  • Recognized for scaling quality organizations, aligning technology delivery with business outcomes, and leading global cross-functional teams
  • Brings deep expertise across Quality, Operations, People enablement, and customer escalation management, building high-performing teams, and driving measurable impact through agile transformation and platform modernization
  • A strategic, hands-on leader adept at navigating complex B2B/B2C environments, resolving escalations, and embedding scalable quality frameworks across the SDLC, following audit standards ISO/IEC 27001, 27017, and 27018
  • Thrive in fast-paced, innovation-driven environments where strategy, creativity, and collaboration fuel transformation
  • Specialized in test architecture, performance engineering, security testing, and DevSecOps
  • Drive the Test automation with tools including Java, Python, Playwright, Selenium, Cypress, Robot Framework, Protractor (Jasmine), QTP, and Software AG Agile Tester (SAT/CNL)
  • Skilled in TDD, BDD, RPA, and CI/CD integration across modern stacks using Nodejs, Jenkins, Docker, and Selenium
  • Spearheaded GenAI integration into the SDLC using ChatGPT, Copilot, and Gemini for test artifact generation, automated reviews, and prompt-driven automation—achieving 70% faster QA cycles and 40% cost savings
  • Program-managed enterprise automation strategy across multiple product lines, delivering 100 SaaS releases with 90% API automation and

Awards

  • 01/01/24, Thank You Award, Ping Identity, For building and leading a high-performance team.
  • 01/01/22, Quality Customer Focus Award, SAG
  • 01/01/21, Global Team Award - Quality, SAG
  • 01/01/20, Above & Beyond Team Award, SAG, For Excellent containerization work.
  • 01/01/19, Special Contribution Award, SAG, For high quality products (BPMS) release.
  • 01/01/17, Quality Focus Award, SAG, For managing the consistent quality release of fixes.
  • 01/01/17, Thank You Award, SAG, For delivering the high quality integration modules.
  • 01/01/16, Team Award, SAG, For focus & efforts on POC to acquire GOOGLE as a customer.
  • 01/01/12, Quality Focus Award, SAG, For driving quality turnaround while managing 8-member team across 3 critical projects.
  • 01/01/09, Thank You Award, webMethods (SAG), BLR, For timely project delivery and key contributions as Scrum Master in process improvements and Scrum implementation.
  • 01/01/01, Zero Defect Award, i2 Technologies

Timeline

Engineering Manager QA

Ping Identity
01.2023 - Current

Group Lead Software QA Lead / Scrum Master / QA Manager / TPM

Software AG
12.2022

QA Lead

Business Objects(SAP Labs)
07.2004 - 03.2007

Engineer QA / QC

IEC

Assistance Engineer QA

Aspect Development (i2 technologies)

Program Manager -Test System Development / Test Engineer

Advanced Telecom

M-Tech - Software Systems - Data Analytics

BITS, Pilani

MBA - Operations Management

Symbiosis

B.E - Electronics & Telecommunication Engg

JDIET

Diploma - Electronics & Telecomm. Engg

Silchar Govt Polytechnic

Leadership program -

IIM Bangalore

Similar Profiles

CREATE PROFILE
Nabin Kumar Singh