Nachiket Deshpande

Projects -

1. CxOne Mpowered Agent -

This is a web platform designed for call center agents to work on customer queries.

This platform is used by agents to dial / receive customer call, See the digital cases assigned to him/her etc.

2. Desktop Profiles -

This project provides feature to control the number of applications Agent can see on agent application mentioned above

Responsibilities -

• Leading two parallel projects involving AWS-based cloud architectures and modern front-end frameworks (Angular and React).
• Designing and delivering High-Level Designs (HLD) and Low-Level Designs (LLD) for multiple projects developed from scratch.
• Defining overall system architecture, technology stack, and coding standards.
• Guiding development teams architecturally and technically to ensure best practices and scalable solutions.
• Collaborating closely with product owners, architects, and stakeholders to translate business requirements into technical solutions.
• Reviewing code, enforcing quality standards, and ensuring adherence to performance and security guidelines.
• Collaborating with support engineers to resolve any client issues.

Projects -

Move Money -

Move Money is a module of large web platform of Charles Schwab known as Schwab Advisor Platform. Move money is a module where customers and firms transfer their funds to other parties with the use of several money movements techniques. Some of them are checks, Journals, money links etc. Our team is responsible of making that module first then divide that into 2 parts for two different types of users to provide more controlled, secured and error free system.

Responsibilities :

• Development of critical project module and support it,
• Lead team of 6 people. Co-ordinate with Onsite members and client,
• Worked on Major Refactoring of Angular code as well as building new web API.

Project -

Performance Insights

Performance Insights is a huge project which contains several applications in

web, Windows service which are developed, and some new applications are in the process of development. These all applications work under producing different kinds of reports and computation of several business areas for automobile dealers of different companies

Responsibilities :

• Developing new Modules in existing applications,
• Develop new applications, Test the code, Make Bamboo build plans, Deployment of applications

Project

Risk Assurance Platform (RAP)

It is one of the products provided by Viral Apps.

RAP provides innovative solution for Risk and Issue Management. Risk Assurance Platform helps to mitigate business risks and corporate strategic decision-making process. Product is highly configurable according to organization’s business requirement.

Responsibilities :

• Analysis and estimations of user story requirements and developing them