Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

NACHIKET MAHAGOVIND

Pune

Summary

Dynamic Assistant Manager with HPCL N P PETROLEUM, excelling in customer service and team management. Proven track record in resolving conflicts and enhancing service quality, while effectively tracking inventory. Adaptable and committed to operational excellence, ensuring customer satisfaction and compliance with company standards.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Assistant Manager, Customer Service

HPCL N P PETROLEUM
Pune
09.2024 - 07.2026
  • Resolved customer inquiries and complaints with effective communication strategies.
  • Assisted in managing daily customer service operations and staff schedules.
  • Monitored service quality to ensure compliance with company standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Supported inventory management by tracking product availability and requests.

Education

Modern College of Arts, Science And Commerce, Shivajinagar
Pune, India
07-2026

Skills

  • Customer service
  • Team management
  • Sales forecasting
  • Cash management
  • Data entry
  • Conflict resolution
  • Adaptability and flexibility

Languages

Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Certification

  • MS-CIT Excel, Word, PPT

Affiliations

  • Running
  • Cycling
  • Yoga

Timeline

Assistant Manager, Customer Service

HPCL N P PETROLEUM
09.2024 - 07.2026

Modern College of Arts, Science And Commerce, Shivajinagar
NACHIKET MAHAGOVIND