Nachiket Sanjay Sakpal

Employee Benefits Cell

1.5+ years of experience consistently exceeding expectations in a fast-paced, customer-centric environment. Adept at handling all aspects of travel claim reimbursement for domestic and international trips, ensuring accuracy and timely processing.

• Travel Claim Processing:

Independently reviewed and processed travel claims for both domestic and international trips, adhering to company policies and procedures.

Verified expenses, calculated reimbursements, and ensured claim completeness before forwarding for approval.

Maintained updated currency rates in relevant portals for accurate foreign currency conversions.

• Reporting and Analytics:

Generated monthly reports on travel expenses and trends, identifying areas for potential cost savings.

Presented reports to senior management, effectively communicating key insights and responding to questions.

• Employee Support:

Provided clear and concise solutions to employee queries regarding travel policies, claim procedures, and benefits.

Demonstrated excellent communication and interpersonal skills, fostering positive relationships with employees.

• Accountability and Efficiency:

Operated as a dedicated scrutinizer, meticulously reviewing claims for accuracy and adherence to policies.

Processed and approved payments to employees on time, ensuring accurate and timely reimbursements.

• Additional Contributions:

Worked closely with other departments within the Shared Services Center, including Payment Vouchers.

Contributed to cross-functional initiatives to streamline employee benefits processes.

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Monitored workflow to improve employee time management and increase productivity.

Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

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