Nadeem Khan

• Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
• Reconciliation of payments to vendors and providing.
• Resolving vendor queries and claims for payments.
• Performing duplicate checks prior to processing payments.
• Preparing Cash discount weekly report.
• Preparing of Journal entry to repayment of Cash discount.
• Preparing daily unrec report.
• Reconciliation of statement on daily and month end statement.
• Manual invoice processing.
• Preparing month end GL Recons.
• Preparing of Journal entries for Cost Adjustment, Unclaimed merge and Tax.
• Maintaining daily production report.
• Providing reports and responses to adhoc requests and external departments.
• Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
• Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.

• Maintained accurate records of all store inventory as well as tracking any sales trends or patterns for future purchasing decisions.
• Timely follow-up for the acknowledgement of purchase orders through emails and calls.
• Updation of price changes in the purchase order listed by the vendor and sending of the revised PO approval f prices.
• Involving in all activities of inventory process.
• Maintaining the billings of sales transaction
• Maintaining the petty cash expense report.
• Maintaining records of stock quantities on hand and ordering replacement items.
• Resolving client’s queries
• Preparing and sending financial reports to management on daily and monthly basis
• Involved in meeting with management on invoice/billing related queries
• Supervising staff, briefing and giving target for the day on MTD target v/s achievement basis
• Maintaining staff’s attendance record, scheduling shifts and schedule staff to ensure adequate coverage for the need
• Ensure all services meet high quality standards
• Ensured compliance with company policies, safety regulations, and industry standards through regular staff training sessions.
• Resolved customer complaints promptly and professionally, reinforcing the brand''s commitment to superior service quality.

 Managing daily tasks of store

 Timely follow-up for the acknowledgement of purchase orders through emails and calls

 updation of price changes in the purchase order listed by the vendor and sending of the revised PO approval f prices.

 Involving in all activities of inventory process.

 Maintaining the billings of sales transaction

 Ensure all services meet high quality standards

 Preparing and sending reports to management on daily and weekly basis

 Involved in meeting with management on store related queries

 Maintaining a record of all products(Inward/Outward of stock).

 updation of price changes in the purchase order listed by the vendor and sending of the revised PO approval f prices.

 Timely follow-up for the acknowledgement of purchase orders through emails and calls.

 Selling the product to customer.

 Promoting services and current offers to each and every client.

 Resolving the queries of customers related to product.

 Preparing and sending daily sales reports to management.

 Handling inbound calls and Direct Query calls.

 Solving the issues of the customers regarding Landline and Broadband.

 Placing customers complaints in the computer system and checking about the complaints which were already given by the customer.

 Checking the status of the bills to be paid from the customers.

 Sending the bills generated for the month through E-mail.

 If complaint not resolved then identifying and escalating the complaints to supervisor.

 Giving information to customers about new plans and features which is suitable for their requirements and providing general information.

 Taking request for new Landline and Broadband connection and updating their data and submitting to next level.

 Giving contact numbers and address to customer about their nearest branch if they want to discontinue the connection.

 Following up the customer calls where necessary and complete the reports.