Nadeem Sayed
Mumbai
Summary
Innovative and performance-driven Senior eLearning and Learning & Development Specialist with 20 years of experience designing, developing, and delivering high-impact digital learning solutions. Expert in Articulate 360, Adobe Creative Suite, eLearning strategy, LMS administration, simulations, microlearning, and multimedia production. Proven success in leading digital learning transformation, managing global stakeholders, and building scalable learning ecosystems for Fortune 100 and Fortune 500 clients. Strong ability to blend instructional design, creative storytelling, and data-driven learning analytics to drive capability building and business outcomes.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
eLearning, Learning & Development, and LMS Consultant
VFS Global Services Pvt. Ltd.
09.2018 - Current
- Lead end-to-end L&D initiatives, including Training Needs Analysis, competency mapping, digital learning roadmaps, and training evaluation.
- Manage LMS administration (SuccessFactors): course creation, SCORM deployment, learning pathways, reporting dashboards, and platform optimization.
- Design and develop high-impact eLearning modules, simulations, microlearning, branching scenarios, and assessments using Articulate 360 and Adobe Creative Suite.
- Build detailed LMS analytics dashboards to measure learner progress, training adoption, compliance, and training effectiveness (Kirkpatrick Levels 1–3).
- Produce animated videos, process walkthroughs, explainer videos, and conceptual visuals using Adobe Premiere Pro, Illustrator, and After Effects.
- Ensure all learning content adheres to WCAG accessibility standards, including alt text, captions, transcripts, and keyboard navigation.
- Collaborate with global stakeholders, SMEs, and operational leaders to deliver digital learning solutions aligned to business KPIs and service excellence goals.
- Optimize LMS architecture and content workflows to enhance user engagement, reduce training time, and improve completion rates.
Director – eLearning Delivery
eFACTS Solutions Pvt. Ltd.
04.2009 - 09.2018
- Directed digital learning delivery for global clients, including Fortune 100 and Fortune 500 organizations, delivering scalable and high-impact learning solutions.
- Led cross-functional teams (ID, design, development, multimedia, QA) to build microlearning, simulation modules, branching scenarios, game-based learning, and blended solutions.
- Managed large enterprise-level learning programs, ensuring strategic alignment, on-time delivery, and measurable performance outcomes.
- Designed high-end process training videos, explainer videos, and conceptual animations to support digital transformation and product enablement.
- Owned project budgets, delivery timelines, and quality standards across multiple accounts.
- Collaborated closely with senior stakeholders to identify business challenges and translate them into effective learning strategies.
- Introduced innovative visual and interactive standards that improved learner engagement, delivery speed, and overall client satisfaction.
- Ensured all digital learning content adhered to global brand guidelines, accessibility standards, and SCORM compliance requirements.
Project Manager – eLearning
Enthuse Technologies Pvt. Ltd.
02.2008 - 03.2009
- Managed the development of complex eLearning modules, simulations, and multimedia content.
- Delivered visually compelling training presentations and digital assets supporting business learning objectives.
- Coordinated with designers, developers, and SMEs to ensure seamless project execution.
Project Leader – eLearning
IL&FS Education and Technology Services Ltd.
12.2003 - 02.2008
- Led the creation of K10 and K12 digital learning content, animations, and curriculum modules.
- Developed gamified learning experiences, scenario-based content, and simulation modules to enhance learner retention.
Graphic Designer
E.E. Writings Pvt. Ltd.
09.2001 - 11.2003
- Created interactive K10–K12 learning content and animations.
- Designed educational graphics, illustrations, and multimedia elements.
Education
Bachelor of Commerce -
ITMS University
Skills
eLearning Development: Articulate Storyline 360, Rise 360, Review 360, Adobe Captivate
Multimedia and creative: Adobe Photoshop, Illustrator, Premiere Pro, After Effects
Instructional design: ADDIE, SAM, Bloom’s taxonomy, storyboarding, learning strategy
Learning solutions: microlearning, simulation-based learning, game-based learning, branching scenarios
L&D and LMS: Training Needs Analysis (TNA), Learning Evaluation (Kirkpatrick), SCORM, LMS Administration (SuccessFactors and others), Learning Analytics
Video production: explainer videos, process training videos, concept videos
Leadership and project delivery: stakeholder management, team leadership, global client management
Accessibility: WCAG standards, alt text, captions, keyboard navigation
Accomplishments
- Delivered digital learning solutions impacting global operations across 60+ countries (VFS).
- Designed 300+ eLearning modules and 100+ videos across industries.
- Successfully managed and delivered projects for multiple Fortune 100/500 organizations.
- Improved LMS engagement and completion rates through UX enhancements and microlearning pathways.
- Recognized for creative problem-solving, stakeholder management, and consistently exceeding client expectations.
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Certification
Generative AI: Prompt Engineering Basics (IBM)
Timeline
eLearning, Learning & Development, and LMS Consultant
VFS Global Services Pvt. Ltd.
09.2018 - Current
Director – eLearning Delivery
eFACTS Solutions Pvt. Ltd.
04.2009 - 09.2018
Project Manager – eLearning
Enthuse Technologies Pvt. Ltd.
02.2008 - 03.2009
Project Leader – eLearning
IL&FS Education and Technology Services Ltd.
12.2003 - 02.2008
Graphic Designer
E.E. Writings Pvt. Ltd.
09.2001 - 11.2003
Bachelor of Commerce -
ITMS University