Nadia Zunaid
Summary
Detail-oriented professional skilled in delivering impactful content strategies that boost brand growth and audience engagement. Exceptional time management and problem-solving abilities ensure efficient project execution. Strong analytical and organizational skills support operational improvements and team collaboration. Committed to fostering relationships that enhance productivity and drive results.
Overview
9
9
years of professional experience
Work History
Process Leader
Infosys
Bengaluru
12.2023 - Current
- Proofread copy and content to meet 100% accuracy standards per SLA.
- Research and implement product setup strategies in Brain content management system.
- Coordinate weekly client copy review sessions with India and UK counterparts.
- Conduct root cause analysis to improve team accuracy and workmanship.
- Contribute to standards, guidelines, and attribute sheet automation processes.
- Train new joiners on Curry tone of voice, writing, and setups.
- Create weekly performance decks tracking accuracy and volume for upper management.
- Conceptualise and design process checklists to maintain quality standards.
- Collate, review, and edit monthly newsletter with designers and copywriters.
Senior Copy Editor
Landmark Group
Bengaluru
07.2023 - 12.2023
- Develop content for lifestyle max and home centre concepts daily.
- Write and edit visually impactful programmes before deadlines.
- Apply writing, editing, proofreading standards for engaging error-free content.
- Direct SEO-friendly website content to strengthen organic traffic growth.
- Oversee content creation across subject areas, adjusting tone for audiences.
- Coordinate copy options with marketing objectives and support quality assurance during peak sales.
Analyst - Copywriter
Hudson's Bay Company
Bangalore
04.2021 - 07.2023
- Designing crisp and informative copy for the products based on the vendor information
- Working in collaboration with the Canada Creative Team to improve and simplify content process
- SPOC for men's wear & accessories category.
- Thorough website checking for clean and error-free appeal and to maintain uniformity on the website
- Keeping a track of daily targets met by the team members
- Working on ad-hoc requests from vendors
Catalogue Quality Auditor
UDAAN.COM
Bangalore
10.2020 - 04.2021
- Responsible for building required set of guidelines and managing relationship with category & internal teams to enhance the catalogue guidelines for the website and coordinate with the other teams to execute the requirements
- Analyze the error behaviors from the rejection and other related entities
- Process improvement on the basis of ongoing and past trends/gaps identified in the catalogue QC process
- Create documents and related materials required for the area of common error behavior improvement on the basic of the trend
- Identify the root cause of the issues and provide strategic solution accordingly.
Content writer and Quality Auditor
MYNTRA DESIGNS PRIVATE LIMITED
Bangalore
10.2018 - 10.2020
- Check attributes, content, size charts, imagery for every article and ensure correctness of all parameters before the article is made live on the product display page
- Write content for article types as and when required
- Notify ant errors, mismatches or rejections with respect to content and imagery
- Training the new joiners in their day to day work
- Giving the new joiners continuous feedbacks regarding the quality of work
- Working with outsource team and giving them daily feedbacks in a detailed report
- Working closely with SME team to improve the overall process and quality
- Working with visual quality check team in clearing on hold styles.
Visual Data Annotator
SAMSUNG R&D BANGALORE
10.2017 - 10.2018
- Worked on visual intelligence project
- Collaborating visual data for enhancing Samsung S9 and NOTE9 camera features
- Validating utterances for audio data
- Spell-check and vocabulary correction
- Utterances for test creations
- Support for Bixby 2.0.
Education
Master of Social Work - Social Work
OXFORD COLLEGE oF ARTS(BANGALORE UNIVERSITY)
Bengaluru, KA01-2017
Bachelor of Arts - English
HANDIQUE GIRLS COLLEGE (GUWAHATI UNIVERSITY)
Guwahati, AS01-2014
HIGHER SECONDARY -
Salt Brook Academy
Dibrugarh, AS01-2011
Salt Brook School
Dibrugarh, AS01-2009
Skills
- Copywriting & Copyediting
- Content Marketing
- Content Management
- Content Strategy
- Catalogue Management
- Attribute Management
- Proofreading
- Quality Auditing
- Fashion Trends
- Technical writing
- Attention to detail
- Performance tracking
- SEO optimization
Timeline
Process Leader
Infosys
12.2023 - Current
Senior Copy Editor
Landmark Group
07.2023 - 12.2023
Analyst - Copywriter
Hudson's Bay Company
04.2021 - 07.2023
Catalogue Quality Auditor
UDAAN.COM
10.2020 - 04.2021
Content writer and Quality Auditor
MYNTRA DESIGNS PRIVATE LIMITED
10.2018 - 10.2020
Visual Data Annotator
SAMSUNG R&D BANGALORE
10.2017 - 10.2018
Master of Social Work - Social Work
OXFORD COLLEGE oF ARTS(BANGALORE UNIVERSITY)
Bachelor of Arts - English
HANDIQUE GIRLS COLLEGE (GUWAHATI UNIVERSITY)
HIGHER SECONDARY -
Salt Brook Academy
Salt Brook School