Nadim Khan
Retail Industries
Malvani, Malad (w)
Summary
Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
Overview
20
20
years of professional experience
4
4
Certifications
Work History
Supervisor of Operations
Unicorn Info-solution Pvt Ltd
09.2021 - Current
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
- Devised processes to boost long-term business success and increase profit levels.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Completed bi-weekly payroll for 22 employees.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Developed systems and procedures to improve operational quality and team efficiency.
Department Manager
Swarovski
07.2017 - 04.2020
- Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
- Sells products by establishing contact and developing relationships with prospects; recommending solutions
- Prepares reports by collecting, analyzing, and summarizing information
- Maintains quality service by establishing and enforcing organization standards
- Contributes to team effort by accomplishing related results as needed.
Marketing Sales Head
India MlS Software Pvt Ltd
11.2014 - 06.2017
- Plan Marketing and branding Objectives
- Expand product and solution and Offerings
- Prepare marketing strategies alongside other company executives and staff
- Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedback
- For checking invoices per store operating procedures either conduct ongoing inventory
- Store Area- Thirteen thousand Sq.ft
- Trainer- Product Training For new comers on floor.
Department Manager
Sharaf DG- (DUBAI)
Mumbai, Maharastra
03.2007 - 09.2014
- Customer Care- Understanding customer's needs & ensuring best customer service at all time
- Floor supervision- Managing & motivating a team to increase sales & ensure efficiency
- Managing stock levels & making key decisions about stock control; analysing sales figures & forecasting future sales
- Responding to customer complaints and comments; Organize & maintain store merchandise according to the merchandising layout plan, for a quick sale eye catching displays for customer to sell the products
- I'm also responsible for checking invoices per store operating procedures either conduct ongoing inventory
- Stock management- Ensuring availability of right kind of stock on the floor
- Updating the stock Management files
- Deliveries- Regularly checking the delivery process.
A.D.M
E-zone Electronic Part of pantaloons
12.2004 - 01.2007
- Customer Care- Understanding customer's needs & ensuring best customer service at all time
- Stock management- Ensuring availability of right kind of stock on the floor
- Updating the stock Management files
- Store Area- One lakh Sq.ft
- Delivery's- Regularly checking the delivery process.
Education
H.S.C -
Allahabad University
S.S.C - undefined
(NIOS Delhi Board)
Skills
Team Supervision
Customer Service
Sales Reporting
Performance Management
Employee Scheduling
Employee Management
Staff Management
Training and mentoring
Retail Management
Motivational Leadership
Goals and performance
Operations
Othereducation
- Microsoft Office
- Tally 6.3
- Internet Application
Certification
Bose
Personal Information
- Passport Number: F5091973
- Date of Birth: 06/22/86
- Nationality: Indian
- Marital Status: Married
Timeline
Supervisor of Operations
Unicorn Info-solution Pvt Ltd
09.2021 - Current
Department Manager
Swarovski
07.2017 - 04.2020
Marketing Sales Head
India MlS Software Pvt Ltd
11.2014 - 06.2017
Department Manager
Sharaf DG- (DUBAI)
03.2007 - 09.2014
A.D.M
E-zone Electronic Part of pantaloons
12.2004 - 01.2007
H.S.C -
Allahabad University
S.S.C - undefined
(NIOS Delhi Board)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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