Naeem Sayed
Banking
Santacruz East
Summary
A position that utilizes my skills derived from my experience & education that can contribute maximum results to the growth and progress of a con.pany through complete Discipline, Hard work and Learning.
A Result oriented professional with total Work Ex of 15 yrs., currently working with Mashreq Bank.
Professional in verification with extensive experience in ensuring compliance and accuracy. Trusted team player known for collaborative efforts and achieving results. Skilled in document review and regulatory adherence, with reliable and adaptable nature.
Diligent with strong background in verification processes and compliance oversight. Successfully ensured accuracy and adherence to regulations in previous roles. Demonstrated analytical skills and attention to detail in all tasks.
Overview
18
18
years of professional experience
3
3
Languages
Work History
Sales Verification Officer
Emirates NBD Bank
Dubai
12.2023 - Current
- Consistently met or exceeded performance metrics, showcasing dedication to high-quality work output.
- Managed multiple tasks simultaneously while maintaining focus on deadlines and deliverables.
- Ensured compliance with industry regulations by staying informed about changing guidelines and updates within the field of verification services.
- Maintained strict confidentiality of sensitive client information, adhering to company policies and regulations.
- Enhanced the quality of verifications by conducting comprehensive research and investigation into applicant backgrounds.
Sales-Coordinator: Business Banking
Mashreq Bank
Dubai
11.2014 - 12.2023
- Company Overview: Mashreq Bank, UAE
- Reviewing business account end to end (business Model, transaction profile, legal documents & bank statement)
- Special attention to applications, EDD Checks & KYC to identify gaps and FP&I insights to mitigate financial (fraud), regulatory & reputational losses
- Calling customer to understand business model & transaction profile
- Quick Complaint Resolutions and Maintaining High Level of Customer Service
- Timely checking of business current application and releasing; once released must not be returned for sales controllable reasons
- Handling quarries form compliance, governance & CCAM Team & same is sharing with the client
- Prepare and maintain all internal reports as per the management requirements
- Ensure all administrative requirements are fulfilled for your respective unit
- Chubb management - reconciliation of documents in safe custody with the chub register maintained
- Liaison between Sales and Operations for all application processing
- Checking daily disbursals of applications and send the originals by keeping a transmittal record
- Ensuring compliance with all the statutory requirements specified under the different acts
- Supporting the operations in processing cases, within TAT (Turn-around Time), at the same time focusing on improvement in terms of volumes and value
- Mashreq Bank, UAE
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Deputy Manager: Branch Banking
Kotak Mahindra Bank
Mumbai
09.2013 - 09.2014
- Company Overview: Kotak Mahindra Bank, Mumbai
- Acquisition and Introduction of New Customers to the Branch Portfolio
- Handling all retail banking operations
- Achieving Business Targets Assigned in Terms of Cross Selling, Enhancing and Upgrading the HNW Relationships
- Achieving Sales Targets Spread Across Liabilities, Retail Assets, Business Banking, Online Trading Etc.
- Handling Operational Aspects Related to HNI Clients
- Quick Complaint Resolutions and Maintaining High Level of Customer Service
- Conceptualizing and implementing competent strategies with view to penetrate new accounts and expand existing ones for wide range of Banking Products/Services
- Ensuring compliance with all the statutory requirements specified under the different acts
- Managing complete branch operations; providing services for smooth & complaint free branch functioning
- Supporting the operations in processing cases, within TAT (Turn-around Time), at the same time focusing on improvement in terms of volumes and value
- Kotak Mahindra Bank, Mumbai
Officer (Branch Banking)
ICICI Bank
Mumbai
10.2007 - 09.2013
- Monitoring Service Issues & Resolution of Customer Complaints
- Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms
- Cash processing, Remittance, Cash management of the branch
- Initiating and Scrutinizing Account opening (Savings & Current Account)
- Managing Branch FDs. Initiating and opening of New FDs & control attrition of existing FDs
- Handling Loan against Fixed Deposits
- Clearing of Cheques, RTGS and NEFT
- Handling of queries of savings, current accounts & Corporate accounts
- Cross selling of revenue products like Life Insurance, Mutual Funds
- Rated 1 for the FY 2010-11
- Rated 1 for the FY 2011-12
- Rated 2 for the FY 2012-13
- Nominated for Officer (E2 to E) award for best Sales in the region
- Certified KYC (KNOW YOUR CUSTOMER)
- Certified IRDA
- Rated 3B for the FY 2018-19
- Rated 3B for the FY 2019-20
- Rated B for the FY 2020-21
- Certificate of Appreciation in Received in every Quarter From 2016 Till 2020
- Nominated for Quality controller award in 2016 for best Sales coordinator in the Pan UAE
- Compliance Certified
Education
MBA - Marketing
Mumbai University
B.com - undefined
Mumbai University
XII - undefined
Mumbai University
X - undefined
Mumbai University
Skills
Background checks
Document verification
Cross-functional coordination
Investigative techniques
Accomplishments
- Rated 1 for the FY 2010-11
- Rated 1 for the FY 2011-12
- Rated 2 for the FY 2012-13
- Nominated for Officer (E2 to E) award for best Sales in the region
- Certified KYC (KNOW YOUR CUSTOMER)
- Certified IRDA
- Rated 3B for the FY 2018-19
- Rated 3B for the FY 2019-20
- Rated B for the FY 2020-21
- Certificate of Appreciation received every Quarter from 2016 Till 2020
- Nominated for Quality controller award in 2016 for best Sales coordinator in the Pan UAE
- Compliance Certified
Mother's Name
Mrs. Najma Sayed
Father's Name
Mr. Iqbal Sayed
Personal Information
- Date of Birth: 06/03/87
- Marital Status: Married
Additional Qualifications
MS-OFFICE (Word, Advance Excel, Power point), Internet, 45 wpm
Timeline
Sales Verification Officer
Emirates NBD Bank
12.2023 - Current
Sales-Coordinator: Business Banking
Mashreq Bank
11.2014 - 12.2023
Deputy Manager: Branch Banking
Kotak Mahindra Bank
09.2013 - 09.2014
Officer (Branch Banking)
ICICI Bank
10.2007 - 09.2013
B.com - undefined
Mumbai University
XII - undefined
Mumbai University
X - undefined
Mumbai University
MBA - Marketing
Mumbai University
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