Summary
Work History
Education
Skills
Languages
Timeline
Generic
NAFEESA NEEDA KHANDAKAR

NAFEESA NEEDA KHANDAKAR

NAGAON, ASSAM

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Work History

Customer Service Representative

AROHAN MICROFINANCE
NAGAON
08.2024 - Current
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

Bachelor of Commerce - Finance

NAGAON G.N.D.G COMMERCE COLLEGE
NAGAON
07-2023

Skills

  • Member account management
  • Microsoft Excel
  • Retail sales customer service
  • Spreadsheets

Languages

Assamese
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Bengali
Proficient (C2)
C2

Timeline

Customer Service Representative

AROHAN MICROFINANCE
08.2024 - Current

Bachelor of Commerce - Finance

NAGAON G.N.D.G COMMERCE COLLEGE
NAFEESA NEEDA KHANDAKAR