Nafesa Bhanu Shaik
HYDERABAD
Summary
Analytical Finance Analyst known for high productivity and efficiency in task completion. Possess specialized skills in financial modeling, risk assessment, and data analysis which enable success in fast-paced environments. Excel in problem-solving, communication, and teamwork, ensuring comprehensive analyses and reports that support business objectives. Professional successful at evaluating and distilling complex financial data. Excels at cultivating and maintaining strong client relationships. Stays current on developments across multiple industries to best serve clients with fresh, accurate and relevant information and mitigate potential impacts.
Overview
5
5
years of professional experience
Work History
Finance Analyst
Deloitte support and services India Private limited
Hyderabad
11.2024 - Current
- hands on experience In Firm Tax and DTTL Global (W8 and (W9)
- Worked with cross-functional teams to achieve goals.
- worked on projects (Dedupe and Duns duplications) leading as team co-ordinator and delievered 35000 records in short time
CIC Associate (Global Contact Centre) Contractor
Deloitte support and services india private limited
hyderabad
11.2022 - 10.2024
- Evaluated customer needs and feedback to drive product and service improvements.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Coordinated resolution of payroll discrepancies.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled customer inquiries and suggestions courteously and professionally.
Client Operations and Services
Inter Globe Aviation Private Limited
hyderabad
03.2021 - 09.2022
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Mentored departmental team, boosting efficiency, success and morale among employees.
- Organized and led pre-flight briefings for crew members.
Technical Associate
Amazon
hyderabad
09.2020 - 03.2021
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
PG (Certification) - Human Resource Management And Business Analysis
Indian Institute Of Management
Kozhikode, KL11.2023
Bachelor of Commerce - Commerce
Villa Marie Degree College For Women
Hyderabad 04.2020
High School Diploma -
Sri Chaitanya Junior College
Hyderabad 03.2017
Ssc -
SRKS High School
Hyderabad03.2015
Skills
- Tax compliance
- Problem solving
- Effective communication
- Mentoring colleagues
- Stakeholder engagement
- Client communication excellence
- MS word, excel, and outlook
- Project coordination
Personal Information
Title: Tax And Finance Associate
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Accomplishments
SHOUT OUT
Affiliations
Animal welfare volunteer at Blue cross Hyderabad
Timeline
Finance Analyst
Deloitte support and services India Private limited
11.2024 - Current
CIC Associate (Global Contact Centre) Contractor
Deloitte support and services india private limited
11.2022 - 10.2024
Client Operations and Services
Inter Globe Aviation Private Limited
03.2021 - 09.2022
Technical Associate
Amazon
09.2020 - 03.2021
PG (Certification) - Human Resource Management And Business Analysis
Indian Institute Of Management
Bachelor of Commerce - Commerce
Villa Marie Degree College For Women
High School Diploma -
Sri Chaitanya Junior College
Ssc -
SRKS High School