Microsoft excel
NAFIH V V
Sales Supervisor
Dubai,UAE
Overview
2026
2026
years of professional experience
1
1
Certification
4
4
Languages
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational, and communication skills.
Work History
Sales Supervisor
Mark & Save , Western International Group
01.2024 - Current
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Boosted sales by implementing effective training programs for new and existing employees.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
Sales Staff Member
Mark & Save , Western International Group
11.2022 - 01.2024
- Improved customer satisfaction with attentive service and quick resolution of issues.
- Contributed to the growth of repeat business through exceptional customer service and followup.
- Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Assisted management with inventory control, ensuring optimal stock levels for high-demand items.
- Enhanced the store layout to create a more visually appealing shopping experience for customers.
- Collaborated with team members to optimize sales strategies, achieving higher conversion rates.
- Built strong customer relationships through excellent communication skills and product knowledge.
- Consistently met deadlines for preparing reports on daily/weekly/monthly sales performance.
- Participated in regular training sessions to stay current on industry trends and product updates.
Supervisor
THARA FOOTWEAR
2018 - 2022
- Manage and arrange new materials and good.
- Answer phone calls and redirect them when necessary.
- Welcome visitors by greeting them and on answering related inquiries.
- Keeping records of expenditure, sales figures, and employee performance.
- Evaluating the supply and availability of stocks, and profit margins.
- Implementing measures to avoid stock, damages, theft, and wastage.
- Addressing customers’ requests, comments and complaints
- Motivating employees to good work
- Training new staff members and scheduling shift
- Check stock level daily and maintain most favorable stock
Cashier
ITPL, Food Court C
2017 - 2018
- Greet and attend customers
- Provide customer information about items
- Handle cash, credit, and digital payments securely.
- Issue receipts, refunds, or change to customers.
- Scan and bag items accurately and efficiently.
- Maintain accurate records of transactions.
- Balance the cash register at the beginning and end of shifts.
Education
Higher Secondary -
Board of higher secondary examination kerala - Ansar college kuttiady
Kuttiady,Kozhikkode,KeralaSSLC - undefined
Board of public examination, kerala
Skills
Problem-solving
Disclaimer
I hereby declare that the above-mentioned information is true and bear the responsibility for the correctness of the above-mentioned particulars.
PERSONAL STRENGTHS
- Communication Interpersonal skills-verbal, problems solving and listening skills in any administrative role
- Service Attentiveness and a positive language and good service
- Management Management skills to direct others and review others performance.
- Others Helping others and keep good personality
PERSONAL DOSSIER
- Gender : Male
- Date of birth : 1995-12-09
- Nationality : Indian
- Marital status : Unmarried
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result through effectively helping with Task.
Software
Microsoft word
Certification
Best employee (sales)
Timeline
Best employee (sales)
02-2025
Sales Supervisor
Mark & Save , Western International Group
01.2024 - Current
Sales Staff Member
Mark & Save , Western International Group
11.2022 - 01.2024
SSLC - undefined
Board of public examination, kerala
Supervisor
THARA FOOTWEAR
2018 - 2022
Cashier
ITPL, Food Court C
2017 - 2018
Higher Secondary -
Board of higher secondary examination kerala - Ansar college kuttiady
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