Badminton
Assistant Manager- Retail Leasing
Amanora Mall
10.2023 - Current
Hi, I’m
Nafisha Rangara
Assistant Manager- Leasing
Pune,Maharashtra
Timeline
Senior Executive- Operations
Palladium Ahmedabad (Phoenix Mills Ltd.)
03.2022 - 09.2023
Narsjee Monjee Institute of Management Studies
MBA
01.2020 - 04.2022
Floor Manager
Phoenix Marketcity
01.2019 - 03.2022
Nowrosjee Wadia College
Bachelor of Science from Biotechnology
06.2015 - 04.2018
Work History
Amanora MallPune, Maharashtra
Assistant Manager- Retail Leasing
10.2023 - Current
Job overview
- Successfully acquire new tenants for the mall through targeted outreach and demonstrate effective negotiation skills to secure favourable lease terms for both the mall management and tenants
- Conduct in-depth market analysis to identify trends, assess demand, and optimize tenant mix, and implement leasing strategies based on market conditions to maximize occupancy rates
- Collaborate with architects and space planners to optimize the layout and design of retail spaces
- Manage the lease documentation process, ensuring legal and administrative compliance
- Maintain accurate records of lease agreements, tenant information, and relevant documentation
- Develop and manage leasing budgets, forecasting potential rental income and expenses
- Collaborate with the marketing team to create promotional materials showcasing available spaces
- Monitor and analyse tenant performance metrics such as sales and foot traffic
- Build and maintain strong relationships with retail brokers, property owners, and industry professionals
- Attend industry events and trade shows to stay informed about retail trends and leasing opportunities
- Ensure strict adherence to leasing regulations, zoning laws, and other legal requirements
Palladium Ahmedabad (Phoenix Mills Ltd.) Ahmedabad, Gujarat
Senior Executive- Operations
03.2022 - 09.2023
Job overview
- Ascended to the position of Senior Executive- Operations and was transferred to the new project in Ahmedabad. The following additional duties (to my past experience) came with being a member of Mall Launch:
- Completed mall pre-opening processes and formalities
Vendor Negotiations and On Boarding
Manpower & Resource planning along with their allocation - Oversight the compliance with housekeeping standards, billing, the
utilization of labour, monitoring supplies, and other things - Formulated the Standard Operating Procedure (SOP) and oversaw its implementation across all operational verticals
- Ensured Quality Control in terms of a Flawless customer experience
- Prepared & Presented the Financial Year Expense Budget of the Mall
- Created and maintained different MIS reports (daily, weekly, monthly, and quarterly)
- Executed complete implementation and provided support for the mall brand's lifecycle (project phase till it gets operational)
- Handled Head Office (HO) audits and closed open points within the stipulated timelines
- Oriented and trained fellow co-ordinates and subordinated
- OPS cum Leasing experience:
- Understood the basic leasing process
- Conducted retail visits and mall rounds for smooth and timely activation of brands
- Learned about refining potential retailers to be approached
- Acquired a basic understanding of the LOI and commercial discussions
- Understood the planning and implementation of tenancy and brand/product mix as per the mall requirement
- Familiarized myself with the leasing tracker, weekly mall occupancy, and vacancy report
Phoenix MarketcityPune, Maharashtra
Floor Manager
01.2019 - 03.2022
Job overview
- Joined as an Assistant Floor Manager in the month of Jan 2019 and got promoted to Floor Manager in the month of Jul 2021
- Monitored the defined SOP flow for different operations departments, such as housekeeping, engineering, ERT, parking, and a few others, with a focus on customer-centric end goals
- Accomplished the desired outcomes for revenue collection, event execution, brand entry/exit, equipment maintenance, administration of leased property, etc., maintaining a seamless interdepartmental interdependency
- Ensured that retail project work was completed without any incidents while the property was being renovated, without interfering with daily operations
- Addressed internal stakeholder issues via the Retailer Satisfaction Index report and provided supervisors with a bird's eye perspective via the creation of a consolidated report
- Conducted food safety inspections at restaurants and food courts
Overview
5
years of professional experience
5
years of post-secondary education
4
Languages
Education
Narsjee Monjee Institute of Management StudiesPune
MBA
01.2020 - 04.2022
Nowrosjee Wadia CollegePune
Bachelor of Science from Biotechnology
06.2015 - 04.2018
Skills
- Lease Negotiation
- Budget Conception and Management
- Organizational Development
- Market Analysis
- Networking
- Retail Relationships
- Communication
Summary
Dedicated Assistant Leasing Manager with over 4+ years of hands-on experience in Mall Operations. Currently excelling in a role that involves strategic leasing initiatives, optimizing leasing processes, ensuring legal compliance, and fostering positive tenant relations. Possess a strong commitment to operational excellence, fostering positive tenant experiences, and achieving organizational goals. Seeking a challenging role to leverage expertise in leasing and operations for continued professional growth.
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteImportant To Me
Work-life balanceCareer advancementCompany CultureTeam Building / Company RetreatsWork from home optionPersonal development programsCertification
- Operational Excellence Foundations
- Enhancing Soft Skills and Personality
Interests
Reading
Exploring
Projects
Palladium Ahmedabad Mall Launch
Mall Readiness- Project Stage to Mall Trading
- Managed the complete range of project activities and handled the project through its entire lifecycle right from project planning, execution, resource planning, resource allocation, quality management, and project delivery
- Actively contributed to the conception of several operating budgets, including those for CAPEX and OPEX, pre-operations, operating, and signage budgets, among others
- Led the Handover-Takeover (HOTO) process from the projects team to the leased-out retail outlets
- Managed all pre-operational paperwork and fit-out procedures for various retail brands at the mall
- Sourced and finalized agencies (HK, Security, Engineering, Liftmen, Parking, etc.)
- Handled outsourced hiring and trainings (agency managers, supervisors, floor managers, etc.)
- Ensured retailer readiness for mall launch with respect to fire life safety and other store design mandates
- Planned and executed the mall launch event
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