CHEEDELA NAGA KARTHIK

Dynamic banking professional with 12 years of experience in branch operations, sales, marketing, risk management, and compliance. Proven expertise in driving business development, revenue generation, and managing customer relationships while ensuring regulatory compliance and operational efficiency. Demonstrated track record of leading high-performing teams, achieving sales growth, and optimizing operational workflows. Skilled in cross-selling financial products, promoting digital banking adoption, and implementing process automation to enhance profitability. Proficient in Finacle, Oracle Banking Software, and Flexcube, with a strong history of expanding markets, forming strategic partnerships, and delivering customer-centric solutions. Versatile Senior Manager specializing in [Area], adept at planning, implementing, and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture that encourages the free exchange of information. Currently seeking new professional challenges with a growth-oriented company.

• Date of Birth: 01/20/89
• Nationality: Indian
• Marital Status: Single

• Regional Level Recognition for outstanding performance in Digital Banking.
• Zonal Level Recognition for exceptional performance in Life Insurance.
• National Level Recognition for excellence in Risk Management and KYC Compliance.
• Pan India Recognition for top performance in Gold Loans.
• Awarded for Excellence in AML Compliance & Fraud Risk Monitoring.
• Consistently Rated Outstanding in Branch Audit & Compliance Evaluations.
• Best Performer Award for achieving highest business growth in retail banking.
• Excellence in Customer Service & Retention Award for exceptional client relationship management.
• Recognized for Leadership Excellence in mentoring and guiding high-performing teams.

• Leadership & Team Development
• Risk & Compliance Leadership
• KYC & AML Compliance
• Digital Banking & Fintech Integration
• Operational Risk Management
• Strategic Decision-Making
• Regulatory Reporting
• Business Development & Client Relationship Management (CRM)
• Cross-Selling & Revenue Growth
• Audit & Compliance Governance
• Process Automation & Digital Transformation
• Stakeholder Engagement & Strategic Alliances
• Fraud Risk Management
• Customer-Centric Solutions
• Wealth Management & Investment Advisory
• Retail Banking & Loan Portfolio Management
• Customer Retention Strategies
• Cash Flow & Treasury Management
• Market & Competitive Analysis
• Crisis & Conflict Resolution
• Training & Development
• Regulatory Liaison & Stakeholder Management

✔ Successfully managed high-value portfolios, increasing revenue and client retention.
✔ Consistently exceeded branch sales targets, driving business growth.
✔ Led and mentored teams, resulting in improved productivity and performance.
✔ Implemented a customer service strategy that increased satisfaction scores.
✔ Strengthened banking operations by ensuring 100% compliance with KYC & AML regulations.
✔ Developed and executed cross-selling initiatives, boosting overall revenue.
✔ Improved loan processing efficiency, reducing turnaround time.
✔ Recognized as a top performer in sales, operations, and customer service excellence.