NAGA DURGA SRINIVAS M

• Directed hiring and onboarding programs for new employees.
• Enhanced employee engagement by implementing innovative HR programs and initiatives.
• Implemented employee engagement initiatives by facilitating focus groups, conducting surveys, and developing action plans that led to a more engaged workforce.
• Analyzed trends and metrics in partnership with HR peers to develop solutions, programs, and policies that addressed critical organizational needs.
• Designed training programs to enhance employee skills, increasing productivity and performance levels.
• Educated employees on company policy and kept employee handbook current.
• Championed diversity and inclusion initiatives, creating a more inclusive corporate culture for all employees.
• Collaborated with cross-functional teams to develop company-wide succession plans for critical roles.
• Established strong relationships with business partners, aligning HR strategy with organizational goals.
• Implemented and managed employee recognition programs to enhance engagement and motivation.
• Generated and analyzed reports to monitor employee engagement and attrition trends.
• Worked alongside with Global and pan Indian spocs for Global & Indian Employee engagement initiatives

• HR Strategy & Leadership Support

Assisted leadership in shaping HR strategies, policies, and workforce planning.

• Team Leadership

Led a team of five in HR and Finance, driving efficiency and performance.

• Talent Acquisition & Onboarding

Led hiring, onboarding, and talent planning for key roles across business units.

• Employee Engagement & Policy Implementation

Implemented HR policies, improved employee engagement, and enhanced workplace communication.

• HR Systems & Employee Lifecycle Management

Handled employee transfers, promotions, and HR system updates for efficiency.

• Malaysian HR & Finance Management

Managed payroll, tax compliance, VISA processes, and financial reporting for Malaysia.

• Stakeholder & Vendor Coordination

Collaborated with clients, vendors, and business managers to streamline operations.

• Technology & Compliance

Optimized HR systems, ensured legal compliance, and led system improvements.

• Finance Management

Managed end-to-end finance operations, including purchase orders (POs), invoicing, billing, payments, budgeting, and audits to ensure financial accuracy and compliance.

• Payroll & Employee Benefits

Handled complete payroll processing, including reimbursements, Provident Fund (EPF), ESI, and statutory compliance

• HR Application & System Support

Managed HR systems, ensuring data accuracy, security, upgrades, and compliance.

• Recruitment & Hiring

Handled end-to-end hiring, including sourcing, interviews, salary negotiations, and onboarding

• Hiring & Workforce Management

Oversaw recruitment, confirmations, and separations across five Indian branches.

• Onboarding & Exit Management

Managed new hire onboarding, background checks, exit processes, and vendor coordination.

• Reporting & Data Management

Generated HR reports, managed records, and maintained performance metrics.

• HRIS Administration

Maintained HR systems, conducted audits, optimized functionality, and resolved technical issues.

• Compensation & Benefits

Assisted with salary surveys, data collection, and benefits administration.

• Employee Rewards & Recognition

Designed and implemented employee rewards and recognition programs to boost motivation, engagement, and workplace satisfaction.

• Training, Employee Support & Benefits

Trained new hires and end-users on HR processes, employee self-service, and system updates. Handled employee grievances, provided support, and ensured smooth benefits administration.

• Training & Development

Trained over 500 teaching faculty and 2000 high school and college students, enhancing their skills and competencies.

• Faculty & Leadership Training

Designed and conducted training programs for Principals, Deans, and Teachers, focusing on leadership, pedagogy, and soft skills.

• Curriculum & Content Development

Developed customized training modules, case studies, and role plays based on the needs of the target audience.

• Training Evaluation & Improvement

Continuously assessed and refined training content and delivery methods to enhance effectiveness and engagement.

• Soft Skills & Communication Training

Provided training on problem-solving, time management, and communication skills for educators and students.

• Mentoring & Coaching

Offered one-on-one coaching, mentoring, and co-teaching to improve teaching methodologies and classroom engagement.

• Teacher Observations & Assessments

Conducted formal classroom observations and provided feedback to help teachers refine their teaching techniques.

• Student Development

Designed activities to foster intellectual, emotional, and social growth, equipping students with essential life skills.

• Behavioral & Psychological Training

Conducted behavioral training sessions for teachers and principals, covering child and parent psychology, persuasive skills, and probing techniques.

• Program Impact & Evaluation

Assessed training effectiveness through feedback, surveys, and evaluation sheets, ensuring continuous improvement.

• Instructional Strategy & Learning Resources

Developed innovative instructional strategies and created engaging learning materials, including audio-visual resources.

• Staff Development & Productivity Enhancement

Mentored new hires, identified potential leaders, and contributed to increased productivity and staff development.

• Customer Engagement & Sales

Greeted customers, understood their needs, and guided them in selecting furniture that matched their preferences and budget.

• Product Knowledge & Consultation

Provided detailed information on pricing, delivery, warranties, and after-sales services, contributing to a 10-15% increase in sales.

• Interior Design Collaboration

Worked with in-store designers to help customers coordinate furniture selections with their living spaces.

• Market Trends & Recommendations

Stayed updated on the latest furniture trends to offer informed product recommendations.

• Inventory & Supplier Coordination

Communicated with suppliers and manufacturers to ensure adequate stock levels to meet customer demand.

• Customer Service & Issue Resolution

Addressed customer concerns and resolved complaints in a timely and professional manner to enhance satisfaction.

• Sales Processing & Record-Keeping

Handled transactions and maintained accurate records of inventory and sales.

• Training & Development

Trained new employees on customer service, sales techniques, and store operations.

• Business Growth & Relationship Management

Negotiated and closed profitable sales contracts, built customer loyalty, and established strong vendor relationships.

• Promotions & Sales Strategy

Informed customers about promotions to boost sales productivity and volume.