Nagamani CJ

Project: Enhanced Purchase Request Module.

This project involved developing the flexible warehouse selection, cancel PR functionality.

• Streamlined QA processes by developing and maintaining automation scripts, contributing to faster release cycles.
• Built automated test scripts to handle repetitive software testing work.
• Implemented data-driven testing approaches for more efficient and accurate validation of application functionality.

Project: Development of deductions.

This project involved in implementing the calculation of rent applicable for warehoused grains after the due date.

• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Prepared test data sets for rent calculation, ensuring accuracy and sensitivity in financial matters.
• Proficient in understanding project requirements and conducting Functional, Integration, Regression, and Adhoc testing and automation testing.

Project: User Management Module Development for a Web-App

This project involved developing the profile creation for buyers and farmers, allocation of warehouses based on provided coordinates, and status management and conducted validation of residential and financial proofs for customers.

• Created detailed documentation for test cases, procedures, and results analysis, promoting transparency in QA process.
• Reduced manual testing time through implementation of robust automation frameworks, optimizing resource utilization.
• Managed defect tracking process using bug-tracking tools, providing timely updates on issue resolution progress to stakeholders.

Project : CDAX.

Contributed to the development and testing of a web-based CRM tool for processing customer tickets, including functionalities such as logging tickets, scheduling service appointments, checking warranty details, managing customer details, and implementing RPA for onsite and pickup services

• Proficient in understanding project requirements and conducting Functional, Integration, Regression, and adhoc testing
• Experienced in preparing comprehensive test scenarios, cases, and data documentation, applying effective test design techniques
• Implemented Data Driven Framework for efficient test case execution and consistently updated and maintained test scripts

I have worked as an inbound and outbound Customer Support Engineer in Resource Admin team where I was the first point of contact for the service status inquiries of Australian and New Zealand customers

• Communicating with various departments to provide repair update
• Coordination between Customer and Technical team
• Responsible for mailbox of Resource Admin team, by addressing various queries of internal department and customer.