Summary
Overview
Work History
Education
Skills
Timeline
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NAGAMANJARI ADDANKI

NAGAYALANKA

Summary

Dynamic and results-driven professional with extensive experience at CANARA BANK, excelling in customer service and account management. Proven ability to resolve complex issues and enhance operational efficiency. Skilled in transaction processing and effective communication, fostering strong relationships to ensure customer satisfaction and streamline banking operations.

Overview

5
5
years of professional experience
4020
4020
years of post-secondary education

Work History

Sub staff

CANARA BANK
BHAVADEVARAPALLI
11.2020 - 07.2025
  • Assisted customers with account inquiries and transaction processing.
  • Maintained accurate records of customer interactions and transactions.
  • Collaborated with team members to improve service efficiency and quality.
  • Resolved customer complaints by offering effective solutions promptly.
  • Provided training to new staff on customer service protocols and systems.
  • Coordinated with different departments to streamline banking operations effectively.
  • Completed regular and thorough cleaning of equipment, floors, and furniture.
  • Collaborated with staff teams to achieve work goals and adhere to deadlines.
  • Built and maintained working relationships with peers and upper management.
  • Met incoming customers pleasantly and offered support and service.
  • Participated in team meetings, presentations and special events.
  • Responded to customer queries and complaints to promote overall satisfaction.
  • Answered phone calls and routed correspondence to appropriate staff members.
  • Coordinated employee schedules and maintained accurate timekeeping records.

Education

B.A (Maths) - Mathematics

Dr.B.R.Ambedkar University
Hyderabad
06.2010 - 06.2013

Diploma in Education - Primary School Teacher

D.Ed College
ANGALURU
06.2008 - 08.2010

INTERMEDIATE
AVANIGADDA

Zilla Parishad High School
BHAVADEVARAPALLI

Skills

  • Customer service
  • Account management
  • Transaction processing
  • Record keeping
  • Customer relationship management
  • Time management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Safe equipment operations
  • Safety compliance

Timeline

Sub staff

CANARA BANK
11.2020 - 07.2025

B.A (Maths) - Mathematics

Dr.B.R.Ambedkar University
06.2010 - 06.2013

Diploma in Education - Primary School Teacher

D.Ed College
06.2008 - 08.2010

INTERMEDIATE

Zilla Parishad High School

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NAGAMANJARI ADDANKI