Naga Murali Krishna Adusumilly
Hyderabad
Summary
Facility management expert with proven ability to drive company success and competitive growth through strategic operations. Skilled in team building and profitable management, fostering an empowering work culture. Strong collaborator with a track record of engaging diverse stakeholders in dynamic environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Account Director
Sodexo India Services Private Limited
Hyderabad
09.2023 - Current
- Facilitated operations across three Qualcomm campuses in Hyderabad, managing 2.15 million square feet of workspace.
- Supported over 9000 employees through the coordination of 1072 Sodexo staff.
- Assisted in maintaining service delivery excellence and client satisfaction across all locations.
- Hired and trained staff for optimum performance for all departments.
- Monitored staff performance and developed improvement plans.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources.
- Facilitated continuous improvement initiatives, driving advancements in engineering processes and methodologies.
AVP Key Accounts
ISS Facility Services India Pvt. Ltd.
08.2019 - 08.2023
- Assisted in managing operations across Genpact facilities in four major Indian cities.
- Supported a workspace footprint of 1.75 million square feet and over 15,000 employees.
- Directed the development and implementation of new operational processes to increase efficiency.
- Monitored compliance with agreed management systems, enabling prompt identification and remedy of risk factors.
- Coordinated with HR to implement talent acquisition and retention strategies.
Site Director IFM
Sodexo India Services Private Limited
05.2009 - 08.2019
- Oversaw operations at significant global business services centre in India.
- Supported facility covering 1 million square feet for 5000 employees.
- Managed team of 566 Sodexo staff to assist in providing integrated facility services and maintaining quality workplace.
- Developed and supervised staff by providing orientation, training, support and direction.
- Led team by example to align objectives with overall organisational strategy.
- Managed client relationships to boost retention and maximise revenue.
- Managed annual budgeting and financial planning processes, optimising resource allocation and cost control.
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Managed daily operations by overseeing financials, Key Performance Indicators (KPIs) and employee performance.
- Prepared detailed reports on transportation metrics, providing insights for strategic planning.
- Investigated and reported on incidents of theft, and other offences, contributing to the resolution of security issues.
- Oversaw daily operations in the restaurant, maintaining high-quality customer service.
- Implemented health and safety protocols, conducting regular inspections to comply with legislation.
- Communicated effectively with all key stakeholders, including project teams, internal clients and external parties.
- Established effective communication channels between technical and non-technical teams, enhancing collaboration and project outcomes.
- Conducted regular inspections and interviews to determine workers follow usage of PPE, preventing health and safety anomalies.
- Conducted site inspections to determine hazard-free environment and potential danger, eliminating health and safety risks.
- Managed financial operations, including budgeting, forecasting, and financial reporting, to support business objectives.
- Oversaw month-end and year-end close processes, ensuring accuracy and timeliness of financial statements.
- Monitored expenses, income, budgets and petty cash records and acted upon errors.
- Managed employee relations, addressing grievances and conflicts to foster a positive work environment.
- Conducted exit interviews, gathering valuable feedback to reduce turnover and improve employee satisfaction.
Facility Executive
NCDC - Satyam Technology Center
05.2004 - 04.2009
- Joined Facility Executive and later promoted as Transport & Security Executive.
- Satyam Technology Centre (STC) is a sprawling 120-acre information technology campus with, around 7500 associates operating out of it.
- Supervised and trained junior housekeeping staff, elevating standards and performance across the team.
- Managed delivery schedules by assigning transport routes to staff and organising delivery times.
- Developed strong working relationships with colleagues across business at all levels to communicate transport department requirements and needs.
- Negotiated contracts with suppliers and service providers, securing cost-effective solutions for the transport department.
- Managed crowd control at events, maintaining order and preventing disturbances or unsafe conditions.
- Trained new security staff, imparting knowledge of best practices, operational procedures, and use of security equipment.
- Educated staff on security measures, raising awareness about potential risks and preventive practices.
Compliance and Audit Support Associate
Hindustan Coca - cola Beverages ( Sri Sai Kasturi Enterprises)
12.1998 - 04.2004
- My responsibility is to manage statutory compliances in accordance with local governance bodies like Provident fund, Employee state Insurance Corporation, Labor department, Shops & establishment etc.
- As part of my job, I have attended audits carried out by local governance authorities.
- Sri Sai Kasturi Enterprises is a manpower supplier to Hindustan Coca – cola Beverages.
- Administered payroll and benefits, ensuring accurate and timely processing in compliance with legal standards.
- Negotiated employee wages based on employment level, qualifications and history.
- Administered payroll operations, ensuring accurate and timely processing of salaries and benefits.
Education
Bachelor of Commerce - Management of Accounting
Vinayaka Missions University
Selem, Tamil Nadu08-2005
Skills
- Policy and procedure development
- Client relationship management
- Operations management
- Strategic planning
- Compliance monitoring
- Financial forecasting
- Project management
- Process optimization
- Risk assessment
- Conflict resolution
- Communication skills
- Positive attitude
Certification
- Sodexo Growth Architect Award, 2025-11-01
- Novartis Global award for achieving excellent customer satisfaction scores, 2018-04-01
- Novartis Global Operational Excellence awarded for achieving operational excellence in Environmental monitoring, Water & Energy conservation, 2017-06-01
- Sodexo D&I Award for enhancing and maintaining gender diversity, 2017-09-01
Languages
English
Telugu
Hindi
Tamil
Accomplishments
2025 Sodexo Growth Architect Award
Novartis Global award for achieving excellent customer satisfaction scores
2017
Novartis Global Operational Excellence awarded for achieving operational excellence in Environmental monitoring, Water & Energy conservation
2017-
Sodexo D&I Award for enhancing and maintaining gender diversity
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Director
Sodexo India Services Private Limited
09.2023 - Current
AVP Key Accounts
ISS Facility Services India Pvt. Ltd.
08.2019 - 08.2023
Site Director IFM
Sodexo India Services Private Limited
05.2009 - 08.2019
Facility Executive
NCDC - Satyam Technology Center
05.2004 - 04.2009
Compliance and Audit Support Associate
Hindustan Coca - cola Beverages ( Sri Sai Kasturi Enterprises)
12.1998 - 04.2004
Bachelor of Commerce - Management of Accounting
Vinayaka Missions University