Dynamic Senior Solution Architect at BMC Software with deep expertise in EMS tools and MF Suites. Skilled in leading end-to-end implementations, optimizing system performance, and driving customer success through strategic project management. Strong scripting abilities combined with a customer-centric approach enable the delivery of impactful IT monitoring solutions. Adept at solution design, system configuration, optimization, and technical documentation, blending technical expertise, problem-solving, and customer engagement.